This place is terrible. And to be honest, this will be the last time I book through Hotels.com. And here’s why: the reviews are deceiving. You will read about who this property being exceptional. It is not. We arrived for a two-night stay to visit family. The lady running the front desk at the time (red hair) was warm as an ice cube. She checked us into a first-floor room. We asked for a high floor, and she didn’t want to help. We went to the room and the smell was unbearable. It had a chemical smell, maybe even musty. But it was bad. I still smell it in my clothing. We suck it up and stay in the room after the front desk lady didn’t want to help—primarily because we booked through Hotels.com. Ironic. The next night we changed rooms. The new one smells bad, too. This place is a dump. And overall, the hotel was dirty. And I think it’s because of the clientele it attracts. Here’s an example: I found two very drunk men playing pool downstairs in the lobby in the early-morning hours (around 2a). They were playing music loudly, they had empty beer cans and their snacks all over the floor. Such a classy look. This scene sums up the overall experience this hotel provides. They have clearly given up. Stay away from this place, if you have standards. And for $133 per night, I feel like the clown for booking this room and using Hotels.com.