In the heart of the business district, Best Western Heartland Inn offers a convenient retreat with free full breakfast, a playground for kids to enjoy, and dry cleaning/laundry services. Stay connected with in-room WiFi or get moving at the gym; then unwind by taking a refreshing dip in the swimming pool.
Eastern Illinois University - 12 min drive - 17.7 km
Getting around
Champaign, IL (CMI-University Of Illinois Urbana-Champaign Williard) - 43 min drive
St. Louis Lambert Intl. Airport (STL) - 129 min drive
Mattoon Station - 5 min drive
Restaurants
‪McDonald's - ‬16 min walk
‪Chick-Fil-A - ‬11 min walk
‪The Original Burger King - ‬5 min drive
‪Circle K - ‬6 min drive
‪Taco Bell - ‬12 min walk
About this property
Best Western Heartland Inn
Best Western Heartland Inn is a great choice for a stay in Mattoon. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and water skiing are nearby. Fellow travelers love the helpful staff.
At a glance
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Hotel size
61 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Children stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Electric vehicle charging point on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Free use of nearby fitness center
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Water skiing nearby
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Television in common areas
Fitness center
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Elevator door width (inches): 40
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible path to elevator
Closed captioned TV
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 150 per stay
Pets are allowed for an extra charge of USD 40 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hampton Inn Hotel Mattoon
Hampton Inn Mattoon
Mattoon Hampton Inn
Hampton Inn Mattoon Hotel Mattoon
Hampton Inn Mattoon Hotel
Hampton Inn Mattoon
Best Western Heartland Mattoon
Best Western Heartland Inn Hotel
Best Western Heartland Inn Mattoon
Best Western Heartland Inn Hotel Mattoon
Frequently asked questions
Are pets allowed at Best Western Heartland Inn?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 40 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Heartland Inn?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Heartland Inn?
Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Best Western Heartland Inn and nearby?
Have fun with activities like hiking, kayaking, and rafting, and practice your swing at the nearby golf course. Best Western Heartland Inn also has a fitness center.
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Reviews
Best Western Heartland Inn Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
9.0
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, hot, and plentiful with a variety of options. (23 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Bed
Breakfast
Shower
Refrigerator
Bathroom
Elevator
Location
Water
Reviews
Verified
10/10 Exceptional
Apr 9, 2026
Friendly staff, clean and quiet room, would stay there again.
Ben
Ben, 1-night trip
Verified
6/10 Good
Apr 23, 2026
Breakfast was good.
Edwin
Edwin, 1-night trip
Verified
10/10 Exceptional
Mar 16, 2026
Check in was friendly and quick, room was spacious and comfortable, breakfast was delicious. Highly recommended!!
Wendy
Wendy, 2-night trip
Verified
8/10 Very good
Mar 11, 2026
I was traveling for personal. Room was clean and comfy! Staff was great! Breakfast was good!
Pamela
Pamela, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Clean room, kind workers and excellent coffee!
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
Nov 6, 2025
Clean room, great staff, great breakfast
Hope
Hope, 3-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Clean room, comfortable beds, good breakfast selection, and friendly front desk staff.
Cristy
Cristy, 1-night trip
Verified
8/10 Very good
Dec 13, 2025
Room was clean, breakfast was good and the interior looked to be freshly remodeled. Exterior of property could use a bit of a refresh though.
Joshua
Joshua, 1-night trip
Verified
10/10 Exceptional
Nov 6, 2025
This hotel was amazing, very clean and the staff were friendly and very welcoming. The breakfast was fresh. I will definitely stay here again.
Shavada
Shavada, 2-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Super firendly staff. Incredibly clean, wonderful amenities microwave fridge and coffee maker in all rooms. Its very quiet good breakfast options and very affordable.
Hailey
Hailey, 2-night trip
Verified
6/10 Good
Dec 28, 2025
Staff was very kind. The shower was making a very loud noise, getting loud as the water was hotter so I had to take a colder shower. One of the outlets by the bed for charging was not working.
Cadence
Cadence, 1-night trip
Verified
10/10 Exceptional
May 25, 2024
Location and friendly staff
Pat & Dan
Pat & Dan, 1-night trip
Verified
10/10 Exceptional
May 11, 2025
Staff was amazing
Tasha
Tasha, 1-night trip
Verified
10/10 Exceptional
Nov 10, 2025
The staff was delightful. When I thought I'd lost my water cup, they helped me look and offered one that had been left long ago. I found mine under the car seat where it had rolled!
The breakfast was good, hot and plentiful. Mandy (I think) was funny and helpful.
A good experience!
Kim
Kim, 3-night trip
Verified
10/10 Exceptional
Nov 8, 2024
Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.
Angela
Angela, 1-night trip
Verified
8/10 Very good
Apr 5, 2024
Had a wonderful stay. Clean room great service
Cheryl
Cheryl, 1-night trip
Verified
10/10 Exceptional
May 24, 2025
This is our 2nd year in a row staying here. It’s clean close to Eastern Illinois University. We will be back next year.
Jennifer
Jennifer, 2-night trip
Verified
2/10 Poor
Feb 2, 2026
Staff was very friendly. The hotel was literally falling apart all around. The elevator look like it had been flooded, the panels in it were warped and bowed from all directions. There were paint chips all over the floor throughout, the rooms, the bathroom doors did not shut,. The room pieces of the walls were falling apart. There was a loud and very strong, salamander heater going in the lobby. The pool was not working, apparently for years now but still advertise the hotel. The bathrooms the tubs were peeling, to the point wjere metal could be seen, neyond rust. Just awful, we ended up sleeping in our car, no other hotels were available.
Sadie
Sadie, 1-night trip
Verified
8/10 Very good
Sep 15, 2023
Nice facility with good breakfast
Robert W
Robert W, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2023
Stayed only one night and thought it was very clean, quiet and the staff was excellent.
Nichole
Nichole, 1-night trip
Verified
8/10 Very good
Jul 25, 2024
Staff was friendly and professional.
Paula
Paula, 2-night trip
Verified
10/10 Exceptional
Sep 14, 2023
Clean new and comfortable great staff
Margie
Margie, 1-night trip
Verified
10/10 Exceptional
Jul 21, 2024
Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit
Gina
Gina, 2-night trip
Verified
10/10 Exceptional
Aug 19, 2023
The location and friendly workers.
Awesome breakfast a great selection
MARIE
MARIE, 2-night trip
Verified
10/10 Exceptional
Mar 10, 2024
The staff was amazing
The breakfast was the best out of all the hotels we have stayed
It was fresh the eggs was hot and not runny scrambled eggs bacon was burnt the sausage gravy was wonderful I could keep going on and on this is the one you would definitely want to stay at