6/10 Bueno
16 jun. 2025
Lost staff of Auburn
I got to the hotel for check in around 8:05 PM. I waited at the front desk until about 830 when the clerk finally came to check us in. The bartender on staff closed the bar without even checking in on us to see if we needed any help or if he could help find the staff member to check us in.
We ordered dinner prior to getting there and ended up eating the dinner in the lobby as we waited for the staff to show up. I tried calling multiple times in hopes the staff member had a way to answer the phone away from the desk or someone else would pick up.
When we got to there room there was a significant water spot on the ceiling above one of the beds.
We took our son swimming and because the staff member was no where to be found he had little to no time to swim after we checked in and got to our room. They were quick to make sure we were out of the pool by 9, but had no issue making us wait for 25 minutes to check in.
Jared
Jared, viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com