Located in the city center, Castelo Hotel offers a tranquil retreat with a breakfast buffet, terrace, and indoor pool. Unwind at SPA or connect to WiFi while enjoying coffee/tea in the lobby. Bike rentals are available for those who want to explore.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pool
Spa
Parking available
Free WiFi
Air conditioning
Main amenities (12)
Daily housekeeping
Full-service spa
Indoor pool
Sauna
Steam room
Self parking
Bar/lounge
Room service
Business center
Terrace
24-hour front desk
Coffee/tea in a common area
Feel at home (6)
Premium TV channels
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker
Blackout drapes/curtains
The current price is $103
$103
$109 total
includes taxes & fees
May 24 - May 25
Why we love this property
Fine wine fantasies
A bar sets the stage for evening elegance at this hotel. Free buffet breakfast and in-room champagne service elevate the experience.
Spa day getaway
This hotel features a full-service spa open every day for ultimate pampering. A sauna and steam room complete the relaxation experience.
Torre de Menagem & Museu Militar - 2 min walk - 0.2 km
Museu da Região Flaviense - 2 min walk - 0.2 km
Forte de Sao Francisco - 5 min walk - 0.5 km
Roman Baths and Palace of Justice - 5 min walk - 0.5 km
Restaurants
Adega do Faustino - 6 min walk
Leitões.come - 6 min walk
Pão Quente Raposeira 1 - 6 min walk
Mister Doce - 4 min walk
Snooker Café - 4 min walk
About this property
Castelo Hotel
Enjoy your visit to Chaves with a stay at Castelo Hotel. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with spa services. A bar/lounge, a sauna, and a steam room are other highlights. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
32 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered onsite self parking (EUR 5 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Onsite parking includes off-street options
Free offsite parking within 164 ft
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Hiking/biking trails nearby
Horse riding nearby
Fishing nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Bicycle rentals
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
An indoor pool
Full-service spa
Sauna
Steam room
Lockers available
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible lounge
Handrails in stairways
Low-height counter/sink
Bathroom emergency pull cord
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Optional extras
Spa access is available for an extra charge of EUR 10 per person per stay
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Parking
Covered self parking costs EUR 5 per day with in/out privileges
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Swimwear and footwear are required in the spa area.
Property Registration Number 8313
Also known as
Castelo Hotel Chaves
Castelo Hotel Hotel
Castelo Hotel Chaves
Castelo Hotel Hotel Chaves
Frequently asked questions
Does Castelo Hotel offer free cancellation for a full refund?
Yes, Castelo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Castelo Hotel?
Yes, there's an indoor pool.
Are pets allowed at Castelo Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castelo Hotel?
Yes. Self parking costs EUR 5 per day. Parking spots may be limited.
What are the check-in and check-out times at Castelo Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Castelo Hotel and nearby?
Have fun with nearby activities like fishing, hiking, and horseback riding. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Castelo Hotel also has a sauna and a steam room.
What's the area around Castelo Hotel like?
Castelo Hotel is in the heart of Chaves, a short 2-minute walk from Museu da Região Flaviense and 2 minutes' walk from Chaves Castle.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Location
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast selection was excellent and more than adequate. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Bed
Castle
Parking
Reviews
Verified
10/10 Exceptional
Dec 23, 2023
Great stay & warm welcome!
Great modern hotel, fantastic location and comfortable rooms....thanks for a great stay!!
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2024
Very nice and clean hotel. Breakfast buffet is excellent . Staff was really great.
jason
jason, 3-night trip
Verified
10/10 Exceptional
May 8, 2025
Good location. Friendly staff and overall very clean. Breakfast which was included in price very good all you would need.
martin
martin, 2-night trip
Verified
10/10 Exceptional
Apr 8, 2024
Very cozy and clean hotel.
Great breakfast selection and friendly employees
Rute
Rute, 5-night trip
Verified
10/10 Exceptional
Jun 29, 2024
AMAZING front desk staff!!! They were able to assist with all of our touristy needs :)
Garrett
Garrett, 1-night trip
Verified
10/10 Exceptional
Jul 14, 2025
Superb
Absolutely perfect in every respect.
From the beautifully air conditioned room, to the quality of the bedding and towels and a great location too
Dave
Dave, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2024
One night stay great location. Secure parking room was lovely and comfortable bed. Good selection for breakfast
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Aug 30, 2024
front desk staff was very friendly, Hugo was great help.
Iris
Iris, 1-night trip
Verified
8/10 Very good
May 30, 2024
Location, village, food was fantastic.
Parking ok
Rob
Rob, 1-night trip
Verified
8/10 Very good
Sep 20, 2023
Very nice hotel. Good service
Joseph
Joseph, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2023
Good choice for Chaves
Excellent hotel in good central position. Clean, comfortable, good service and nice ambience.
Ingrid
Ingrid, 1-night trip
Verified
10/10 Exceptional
Jun 30, 2025
Excellent
Lovely modern hotel. Secure underground parking for the motorbikes but check it out before you park. The entrance / exit is only short but it's steep. Very helpful reception staff.
J L
J L, 1-night trip
Verified
8/10 Very good
Oct 8, 2024
Great rooms with a castle view. One staff member at check-in was rude when we arrived early.
Ivy
Ivy, 3-night trip
Verified
10/10 Exceptional
Sep 5, 2024
Beautifully located next to the castle in the centre of Chaves.
Close to supermarkets, aswell as bars and restaurant.
The hotel is modern, fresh and the staff are friendly and will go the extra mile to satisfy your needs.
Will choose Castelo next time I go back to Chaves.
Mattias
Mattias, 2-night trip
Verified
10/10 Exceptional
Aug 11, 2022
Great hotel and location!
Terry
Terry, 1-night trip
Verified
10/10 Exceptional
Jul 9, 2024
Beautiful hotel.
Elizabeth
Elizabeth, 3-night trip
Verified
10/10 Exceptional
Oct 1, 2022
Very nice hotel in a very nice location
Joseph Dos
Joseph Dos, 5-night trip
Verified
10/10 Exceptional
Aug 9, 2023
Excellent hotel
Kevin
Kevin, 3-night trip
Verified
10/10 Exceptional
Jul 20, 2025
The staff are amazing
The Hotel is amazing clean spacious and very very nice
The rooms are very large and very comfortable bed
The pool and the hot tub are wow
All I have to say is a must to see and stay
Fernando
Fernando, 1-night trip
Verified
8/10 Very good
Aug 1, 2024
The hotel is very nice and modern.
Natalia
Natalia, 1-night trip
Verified
10/10 Exceptional
Jun 29, 2022
Great hotel for Chaves
Very nice hotel. Great beds.
Raymond
Raymond, 1-night trip
Verified
10/10 Exceptional
Sep 28, 2024
very well looked after and pride taken in providing a great guest experience
Martin
Martin, 2-night trip
Verified
10/10 Exceptional
Aug 3, 2025
Great location and ample free parking. Breakfast was simple, good and more than adequate. Staff was friendly and helpful. No real amenities like a restaurant, big bar, and the spa with pool is only if you upgrade, but if all you’re looking for is a nice clean room in a great location, then you can’t go wrong.
Robert
Robert, 3-night trip
Verified
10/10 Exceptional
Jul 11, 2023
Beautiful place, clean and comfortable. Great breakfast, right in the middle of the city. Walkable to multiple restaurants and cafes. Would give it 10 stars
John
John, 5-night trip
Verified
10/10 Exceptional
Mar 23, 2023
A fabulous find. Great service from reception with very good recommendations for dinner. Lovely hotel next to the castle, town hall and church. Highly recommended.