Quality Inn West Springfield

Property class: 2.5
Hotel with restaurant, near Olympia Ice Center

Choose dates to view prices

Located close to Olympia Ice Center, Quality Inn West Springfield offers a warm welcome with a free breakfast buffet and Asian cuisine at Tokyo Asian Cuisine Resta. Enjoy golfing, ziplining or unwind on the terrace near the seasonal outdoor pool. With in-room WiFi, shopping on site and helpful staff you're sure to have an enjoyable stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Vending machine

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is $93
$106 total
includes taxes & fees
May 21 - May 22

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 2 Queen Beds

7.6 out of 10
Good
(57 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(84 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Riverdale Center - 5 min walk - 0.4 km
  • Riverdale Shops - 9 min walk - 0.8 km
  • Olympia Ice Center - 10 min walk - 0.9 km
  • Cinemark West Springfield 15 - 13 min walk - 1.1 km
  • Q Pin 2's - 13 min walk - 1.1 km

Getting around

  • Springfield Union Station (ZSF) - 10 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 29 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive
  • Springfield Union Station - 13 min drive
  • Holyoke Station - 17 min drive
  • Northampton Station - 18 min drive

Restaurants

  • ‪Wood-N-Tap - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Panera Bread - ‬12 min walk

About this property

Quality Inn West Springfield

When you stay at Quality Inn West Springfield, you'll be just a 5-minute drive from Big E and Olympia Ice Center. Guests can visit the fitness center for a workout or grab a bite to eat at Tokyo Asian Cuisine Resta, which serves Asian cuisine. A seasonal outdoor pool and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space (600 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Guidebooks/recommendations

Special features

Dining

Tokyo Asian Cuisine Resta - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for USD 12.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0009643250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield offer free cancellation for a full refund?

Yes, Quality Inn West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn West Springfield?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Quality Inn West Springfield?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 35 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Quality Inn West Springfield?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Quality Inn West Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (7-min drive) is nearby.

What is there to do at Quality Inn West Springfield and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool and a fitness center.

Are there restaurants at or near Quality Inn West Springfield?

Yes, Tokyo Asian Cuisine Resta offers Asian cuisine.

Does Quality Inn West Springfield have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Quality Inn West Springfield like?

Quality Inn West Springfield is in the heart of West Springfield, a short 14-minute walk from Olympia Ice Center and 11 minutes' walk from Riverdale Shops. Travelers say this hotel is in a good location.

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Reviews

Quality Inn West Springfield Reviews

7.0

Good

6.8

Cleanliness

4.0

Location

7.6

Staff & service

6.4

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Highways
Shower
Balcony
Location
Desk

Reviews

Verified

10/10 Exceptional

It was relaxing room was decent and cool breakfast was ok
Alexi, 2-night trip
Verified

10/10 Exceptional

Clean, comfortable, and breakfast!
Kelley, 1-night trip
Verified

8/10 Very good

Very clean hotel. Need some better quality mattresses.
Brandon, 1-night trip
Verified

6/10 Good

Breakfast was decent. The place is lind of falling apart and beat up. Not convenient that ice is only on first floor. The bed was comfortable.
Jen, 1-night trip
Verified

6/10 Good

We expected the enclosed pool to be year round. Nice featured pictures of the pool, with unseen small print that denotes it as "seasonal". Night stands were cracked from old water damage. Showers were updated but the rest of the hotel looked run down. Staff were nice. Room was Ok, balcony was a bonus. Nice free breakfast, with attentive breakfast staff. Paid less than $100 per night, so that too was a bonus.
Ronald, 1-night trip
Verified

6/10 Good

The breakfast was not that best. The eggs were watery. The matress
Caroline, 2-night trip
Verified

10/10 Exceptional

Great room!
neal j, 1-night trip
Verified

8/10 Very good

For a quick overnight, hotel was fine. Staff were helpful and friendly upon check in. Pool was closed for the season. Signage to direct guest around the hotel was temporary, looking like cleaning or renovations are being completed. Room was typical and sufficient.
Anjilah, 1-night trip
Verified

10/10 Exceptional

Good breakfast,the rooms are a good size minus the fact that we didn’t realize there was a signed saying you can’t take food up to the room and I worker came at us because of it near the elevator it was a good stay
Jeannette, 2-night trip
Verified

10/10 Exceptional

The room was. Clean
Neysa, 2-night trip
Verified

8/10 Very good

The room was clean and comfortable - certainly met our needs, The staff was very accommodating - we arrived early and the front desk receptionist was able to check us in early. This was our second stay here in a few weeks and the receptionist remembered us and asked how we were (my husband had just had cataract surgery). The breakfast was a typical continental breakfast, which met our needs. Having the Japanese restaurant right there was nice. I expect that whenever we need a hotel room in West Springfield, we will choose to stay here.
Jacqueline, 1-night trip
Verified

8/10 Very good

Great place, excellent breakfast, nice pool.
Sonja, 2-night trip
Verified

10/10 Exceptional

Great place to stay

The staff was very friendly, room was clean and comfortable, the breakfast was very nice. Great place to stay.
Julie, 1-night trip
Verified

8/10 Very good

N/A
Denise, 1-night trip
Verified

10/10 Exceptional

Convenient nice cozy hotel with breakfast included and spacious rooms.
Danielle, 1-night trip
Verified

6/10 Good

Room and staff were good
George, 4-night trip
Verified

8/10 Very good

Staff at front desk was wonderful and helpful. Room had a glass and plastic cup on the floor by bed.
Karen, 3-night trip
Verified

2/10 Poor

Not worth staying there found two roaches in the bathroom.
Joann, 2-night trip
Verified

10/10 Exceptional

very friendly staff, spotless room, great ameneties good location. one downside is my tv was stuck in a mode where a banner covered up a fifth of the screen every 30 seconds making watching things difficult.
Arnaud, 2-night trip
Verified

8/10 Very good

Breakfast had nice variety. Staff was attentive to requests.
Roberta, 3-night trip
Verified

10/10 Exceptional

Very courteous staff. Comfortable, clean room. Always interesting people travelling through.
Scot, 2-night trip
Verified

10/10 Exceptional

Just nice to not have any issues w the booking , the room etc 👍
Richard, 1-night trip
Verified

10/10 Exceptional

Great service
John, 1-night trip
Verified

8/10 Very good

When I took a shower, the shower-head was broken, so water sprayed out of the side and into the rest of the bathroom. My boyfriend had to put one of the towels over the side to prevent it from flooding the bathroom. Other than that, the staff were very nice, and the room was very clean.
Rachel, 2-night trip
Verified

10/10 Exceptional

The owner makes me feel like I am a personal friend of his and the best part of his day is when I walk in the door.
Willis, 3-night trip