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Mont Cervin Palace

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In the heart of Zermatt City Centre, Mont Cervin Palace offers a luxurious retreat. Tee off at 9 holes of golf, unwind with a body treatment at the spa, or indulge in international cuisine at one of three on-site restaurants. Guests can connect to WiFi and take advantage of supervised childcare while exploring shopping on site and strolling through the garden.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Free train station pick-up
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is $735
$773 total
includes taxes & fees
Jun 21 - Jun 22

Why we love this property

Work meets wellness
Business travelers can access five meeting rooms and a conference center, then refresh with spa treatments, massages, and a sauna after a productive day.
Dining bliss
Three diverse restaurants serve international and regional cuisine. The bar adds evening charm, while a complimentary full breakfast starts each day.
Aquatic luxury
This luxury hotel entices with an indoor pool, seasonal outdoor pool, and children's pool. A hot tub and comfortable loungers complete the aquatic paradise.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Alpine Classic Double Room, Mountain View

Alpine Classic Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Alpine Classic Double Room, Mountain View

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Superior Double Room, Mountain View

Alpine Superior Double Room, Mountain View | View from room

Alpine Superior Double Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Junior Suite, Montain View

Alpine Junior Suite, Montain View | Minibar, in-room safe, desk, soundproofing

Alpine Junior Suite, Montain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Junior Suite, Matterhorn View

Alpine Junior Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing

Alpine Junior Suite, Matterhorn View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Classic Suite, Mountain view

Alpine Classic Suite, Mountain view | Living area | TV, toys, pay movies

Alpine Classic Suite, Mountain view

  • Mountain view
  • 54 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Suite, Matterhorn View

Alpine Suite, Matterhorn View | Minibar, in-room safe, desk, soundproofing

Alpine Suite, Matterhorn View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 54 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Alpine Only Me

Alpine Only Me | Minibar, in-room safe, desk, soundproofing

Alpine Only Me

9.4 out of 10
Exceptional
(3 reviews)
  • Valley view
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Chalet Classic Double Room, Mountain View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Chalet Open Suite, Matterhorn view (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Open Suite, Matterhorn view (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

Minibar, in-room safe, desk, soundproofing

Chalet Classic Double Room, Matterhorn View (Le Petit Cervin)

  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

Chalet Open Suite Classic, Mountain View (Le Petit Cervin) | View from room

Chalet Open Suite Classic, Mountain View (Le Petit Cervin)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
Bahnhofstrasse 31, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Furi Ski Area - 2 min walk - 0.2 km
  • Furi - Riffelberg - 2 min walk - 0.2 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 4 min walk
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 5 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hotel Post Zermatt - ‬1 min walk
  • ‪Brown Cow Pub - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Whymper-Stube - ‬2 min walk

About this property

Mont Cervin Palace

  • Mont Cervin Palace features a free kids' club and puts you just steps from Zermatt-Matterhorn Ski Paradise. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Le Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [Concierge desk]
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (during limited hours)*
    • Free train station pick-up
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free full breakfast
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games
  • Toys
  • Bed rails
  • Stair gate
  • Outlet covers

What to do

  • Ski passes
  • Helicopter/airplane tours
  • Shopping
  • Pool table
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • 9 holes of golf
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's robes

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Alarm clock

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Le Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner.
Grill Le Cervin - This fine-dining restaurant specializes in Regional cuisine and serves dinner only.
Ristorante Capri - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Open select days.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between April 13 and June 12.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 200.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 40.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 8:00 PM
  • The seasonal pool is open from December to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Also known as

Cervin

Cervin Palace

Mont Cervin

Mont Cervin Palace

Mont Cervin Palace Hotel

Mont Cervin Palace Hotel Zermatt

Mont Cervin Palace Zermatt

Mont Cervin Palace Hotel

Mont Cervin Palace Zermatt

Mont Cervin Palace Hotel Zermatt

Frequently asked questions

Is Mont Cervin Palace currently open?

The property is closed between April 13 and June 12.

Does Mont Cervin Palace offer free cancellation for a full refund?

Yes, Mont Cervin Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mont Cervin Palace?

Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 7:30 AM to 8:00 PM.

Are pets allowed at Mont Cervin Palace?

Yes, cats and dogs are welcome. There's a charge of CHF 40.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is airport shuttle service offered by Mont Cervin Palace?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Mont Cervin Palace?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Mont Cervin Palace and nearby?

Have fun with onsite winter activities like skiing. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Mont Cervin Palace also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Mont Cervin Palace?

Yes, there are 3 onsite restaurants, featuring international cuisine.

What's the area around Mont Cervin Palace like?

Mont Cervin Palace is a short 4-minute walk from Zermatt Gornergratbahn Station and 3 minutes' walk from Zermatt - Furi.

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facilities, including the thermal pool and sauna, were very good and a highlight of the stay. (3 reviews)
  • Breakfast was consistently described as great, delicious, and fantastic. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Breakfast
View
Room
Restaurant

Reviews

Verified

10/10 Exceptional

Amazing property. Location, staff and hospitality.
JEFFREY, 3-night trip
Verified

10/10 Exceptional

Well situated and excellent staff.
Philip, 5-night trip
Verified

10/10 Exceptional

Some of the best service I’ve ever received anywhere in the world. Upscale but very comfortable. Staff are friendly and exceptionally helpful. The layout of the hotel and amenities was very convenient. The location close to the gondola is also nice.
Michael, 3-night trip
Verified

10/10 Exceptional

We had a brilliant time celebrating my husbands 50th birthday. The staff were very attentive and ready to help in any way they could. The shuttle cars from the station were great to transport our luggage. Highly recommend Grill Cervin, the lamb was to die for! We’d come back in a heartbeat
Jade, 2-night trip
Verified

10/10 Exceptional

Great place and service
Yildirim, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel and excellent service.
Carol, 4-night trip
Verified

10/10 Exceptional

Excellent accommodations excellent staff and service must stay!!
Neomi, 2-night trip
Verified

10/10 Exceptional

Beautiful, classic Swiss hotel. Superb service and beautifully appointed rooms. Outstanding, Michelin star restaurant.
Charles, 2-night trip
Verified

10/10 Exceptional

Everything was perfect, and the activities were incredible!
Sofia, 3-night trip
Verified

10/10 Exceptional

Extraordinary staff. Lots of wonderful places to sit, dine, relax. Fantastic breakfast. Central location. Classy place!
James, 4-night trip
Verified

10/10 Exceptional

Wonderful hotel in the heart of Zermatt

Wonderful hotel in the heart of Zermatt. Amazing view of Matterhorn. Very good staff.
Livija, 4-night trip
Verified

8/10 Very good

This is a very special hotel in a special location of Zermatt. All staff are wonderful and happy and helpful Spa is brilliant and the water is nice and warm
Steve, 6-night trip
Verified

10/10 Exceptional

Great hospitality by the staff specially Verissimo, Sandro and Louis. Part of Property is old but hospitality by these individuals made it worth staying there.
Manav, 3-night trip
Verified

10/10 Exceptional

Unbelievable place. Staff were the nicest I've ever experienced from the moment we stepped off the train. Recommend this place highly!
Daniel, 2-night trip
Verified

10/10 Exceptional

A renowned establishment that lived up to its reputation. Beautiful pool and convenient ski room and facilities
Hesky, 6-night trip
Verified

10/10 Exceptional

Best hotel in the area.

One of the best hotels I have stayed at. Stayed 3 nights but could have done 4 or 5. The service was the best! I will be staying at this hotel again on my next visit.
Nick, 3-night trip
Verified

10/10 Exceptional

10/10 hotel! Amazing property and amenities. Their attention to detail when it comes to hospitality is top notch. Every staff member was exceptionally helpful and kind. Next time we return to Zermatt we will definitely choose to come back to this hotel!
Nicole, 1-night trip
Verified

10/10 Exceptional

Everything was excellent, the service, food, everything. There was never a time where I felt like my needs were not being met. The room was also fantastic with a great view.
KEITH, 2-night trip
Verified

10/10 Exceptional

Located in the heart of Zermatt. Beautiful view of the Matterhorn from our window. Very accommodating staff. Breakfast was really great . Out door area to sit and drink was also great. recommend
louis, 2-night trip
Verified

10/10 Exceptional

Claudio and the staff were all amazing. Professional and super efficient yet with a homey atmosphere for a very high end property. Nothing was too much for them! Hotel manager was also terrific. Will definitely stay there again. Very welcoming and happy environment. Thank you Mont Cervin Palace!!
Stephanie, 1-night trip
Verified

10/10 Exceptional

The property is gorgeous! What makes this property stand out is the exceptional service from the staff. From the concierge desk, to the reception staff to the spa/pool desk attendant, to the restaurant servers and management to the shuttle service, we received truly excellent care and attention. We will be back!
Beth, 1-night trip
Verified

8/10 Very good

The property was nice. I was very disappointed in my check in. I reserved and paid for 3 rooms. I was traveling with a group of 6 ladies. I had to check us all in as I had reserved and paid for the rooms. The other rooms were available on arrive and on the 5th floor with a lovely view of the mountains. My room wasn't available for a couple of hours and I was put in a room on the second floor overlooking the roof of the property. I was never asked if I wanted one of the nicer rooms. I'm glad my traveling friends got a super nice room but was very disappointed in my room. Bathroom was half the size of the others as well. I asked to be moved to the same floor the others were on but was told it would be an additional $1000 swiss francs. They knew we were traveling together. I thought this could have been handled better. The receptionist was a very sweet person and the manager, who I asked to speak with was also professional and nice. I was just disappointed they didn't make accomodations for my request.
May, 2-night trip
Verified

10/10 Exceptional

Loved Mont Cervin Palace! Amazing Matterhorn views from the room, Grill Le Cervin served fantastic grilled meats and fish—perfect après-ski dinner. Ski rental right in the hotel plus secure lockers made everything so easy. Super convenient location in Zermatt, great staff, and the spa was a nice bonus. Can’t wait to return!
sergio, 6-night trip
Verified

10/10 Exceptional

Great location, view and hotel staff!
John, 3-night trip
Verified

10/10 Exceptional

Top notch property all around. Situated in the heart of Zermatt. Very attentive staff. Wonderful experience. We would definitely stay here again.
Minnekis, 2-night trip