2/10 Mediocre
20 ago. 2025
Dirty
I recently stayed at the Quality Inn in Mackinaw City and had a very disappointing experience. Upon arrival, I noticed bugs all around the room door and even inside the room itself, which made the stay very uncomfortable. The towels provided were dirty and did not appear freshly laundered. On top of that, the landline in the room was not working. When I called the front desk using my mobile phone to report these issues, the staff member on duty hung up on me, which I found extremely unprofessional and disrespectful.
Overall, the cleanliness, condition of the facilities, and quality of customer service were far below expectations. I would not recommend this hotel based on my experience.
Amir
Amir, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com