Checking in was easy and early. We got a bonus food credit through our Hotels.com status but later found out we also should have been offered a room upgrade, which we were not. We also had to correct our bill when our dining credit was not applied by check-out. For 2/3 days there was no phone, internet or tv. The first night both kids crying and dogs barking on our floor woke us up. Bars and restaurants were nice, but too crowded to be pleasant, so we chose elsewhere. Ok, but not great proximity to public transportation. Room was small, but clean with nice Bluetooth speaker and self-serve coffee. Would probably choose somewhere closer to attractions next time. Thank goodness we didn’t need to work from there this trip. The services interruption could have been a much bigger deal. We were not offered any compensation for this either. Sadly, just meh.