This was hands down the worst hotel experience I’ve ever had. We had to switch rooms three times: the first room had a dog barking next door and reeked of something awful, the second room smelled like dog urine and had BLOOD on the walls, and the third room was barely tolerable. I ended up cleaning the third room myself with disinfectant spray and wipes just to make it livable.
As if that wasn’t bad enough, on my third night, I came back to the room and found that ALL MY BELONGINGS WERE GONE. The front desk claimed they assumed we’d broken into the room because the original clerk failed to note that we had switched rooms. They returned most of our belongings, but my husband’s fanny pack with $2,000 in it was missing.
We called the police and filed a report, but they said it’s a civil matter, so now we’ll have to take the hotel to court. The hotel gave us a ridiculous excuse about the morning crew being new and not speaking English. To top it off, when we asked to see the security footage, they said the person who cleared our room was the same person with access to the cameras—how convenient.
This place is a nightmare. Filthy, poorly managed, and clearly untrustworthy. I’ll NEVER stay here again, and I strongly advise others to avoid this place. I’ll be seeing them in court.
