6/10 Bueno
14 jun. 2025
The only thing that's really HILTON quality in this hotel is the staff. Brilliant people!!!
Apart from that the hotel is a real let down.
Rooms are nicely sized but that's about it. Really old furniture, wallpaper coming off the walls… They need an urgent renovation. Apparently the hotel was inaugurated in 2014 but it feels it was built around 1980.
Breakfast has a really small variety of options for a hotel chain that's supposed to be among the best in the world. Also the breakfast room is really small for the size of the hotel and the total number of rooms (236). We were all crammed at certain times in the morning.
The meeting room I used was fine in size and also in facilities (great image and sound system). But for two days straight we complained the coffee maker did not work and nobody fixed it. It was as simple as bringing another one, but no. Cheaper to be left inside the meeting room… not working.
As I said the only good thing about this hotel is its staff. And ovbously its location in central Brussels. But that's just about it.
Jair
Jair, viaje de negocios de 3 noches
Opinión verificada de un huésped de Hoteles.com
