Skip to main content

Krystal Vallarta

3.5 star property
Beachfront hotel with beach bar, near Cruise Ship Terminal

Choose dates to view prices

Bask in the sun on Krystal Vallarta's private beach or unwind at the terrace. Enjoy shopping, a garden, and WiFi while kids play at the children's pool with a waterslide.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • 3 outdoor pools
  • Breakfast available
  • Free children's club
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Waterslide

For families (6)

  • Children's club (free)
  • Playground on site
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $90
$109 total
includes taxes & fees
Jun 22 - Jun 23

Room options

Available filters for rooms
Showing 16 of 16 rooms

Deluxe King

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Sea View

7.2 out of 10
Good
(20 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Resort View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Resort View

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Ocean View

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

7.6 out of 10
Good
(14 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.6 out of 10
Good
(27 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Resort View

Superior Room, Resort View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, Resort View

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

On the beach
Krystal Vallarta - All Inclusive
Hotel Zone
  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
6.8 out of 10, 974 reviews
The price is $170
$206 total
includes taxes & fees
Jun 14 - Jun 15
Krystal Vallarta - All Inclusive
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Avenida Francisco Medina Ascencion S\/N, Puerto Vallarta, JAL, 48300, México, Puerto Vallarta, JAL, 48300

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • Playa de Oro - 3 min walk - 0.3 km
  • Puerto Mágico - 7 min walk - 0.6 km
  • La Isla - 9 min walk - 0.8 km
  • Plaza Caracol - 17 min walk - 1.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13 min drive

Restaurants

  • ‪Talavera - ‬2 min walk
  • ‪El Bucanero - ‬9 min walk
  • ‪Le Delice - ‬9 min walk
  • ‪Seafire Restaurant - ‬9 min walk
  • ‪Jardin Del Sol "Restaurante - ‬1 min walk

About this property

Krystal Vallarta

At Krystal Vallarta, you can spend time at the beach enjoying beach umbrellas, yoga, and beachside drinks, plus you'll be just steps from Bay of Banderas. 3 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness center. Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a cold drink. This Colonial hotel is also just a 5-minute drive from Cruise Ship Terminal and Malecon.

All inclusive

All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics

Dancing

Water fitness

Entertainment

Onsite live performances

Theme parties

At a glance

DONE

Hotel size

    • 388 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 50 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Waterslide
  • Playground
  • Grocery/convenience store

What to do

  • On the beach
  • Beach yoga
  • Karaoke
  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby

Working away

  • 3 meeting rooms
  • Conference space (3600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • 3 outdoor pools
  • Waterslide
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children

Parking

  • Self parking costs MXN 50 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Krystal Hotel

Krystal Hotel Vallarta

Krystal Vallarta

Krystal Hotel Puerto Vallarta

Krystal Puerto Vallarta Hotel Puerto Vallarta

Krystal Resort Puerto Vallarta

Nh Hotel Puerto Vallarta

Nh Hotels Puerto Vallarta

Nh Krystal Puerto Vallarta

Nh Krystal Vallarta

Krystal Vallarta Hotel

Krystal Vallarta Resort

Krystal Resort

Krystal Vallarta Hotel

Krystal Vallarta Puerto Vallarta

Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

Does Krystal Vallarta offer free cancellation for a full refund?

Yes, Krystal Vallarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Vallarta?

Yes, there are 3 outdoor pools. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at Krystal Vallarta?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Krystal Vallarta?

Yes. Self parking costs MXN 50 per day.

What are the check-in and check-out times at Krystal Vallarta?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Krystal Vallarta?

No, this hotel doesn't have a casino, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (4-min drive) are both nearby.

What is there to do at Krystal Vallarta and nearby?

Have fun during the warmer months with activities such as beach yoga. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a waterslide. Krystal Vallarta also has a fitness center and access to a nearby outdoor pool.

Are there restaurants at or near Krystal Vallarta?

Yes, there are 3 onsite restaurants.

What's the area around Krystal Vallarta like?

Krystal Vallarta is a short 9-minute walk from Cruise Ship Terminal and 12 minutes' walk from La Isla.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

7.4

Good

7.6

Cleanliness

7.2

Amenities

7.8

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Food
Beach
Restaurant
Building
View
Drinks
Booking
Air conditioning

Reviews

Verified

10/10 Exceptional

Absolutely great staff!
Minnie, 25-night trip
Verified

10/10 Exceptional

Very convenient place to stay, great staff, awesome beach walks, close to stuff and multiple options for this Canadian!
Paige, 2-night trip
Verified

8/10 Very good

Room was clean and the staff were very good.
Katherine, 14-night trip
Verified

8/10 Very good

The room is clean but a little dated. Beds are comfortable. Breakfast is great. Long line up for drinks at pool. Not a lot of dinner options . The staff are very friendly and helpful. Loved the beach area.
Marie, 2-night trip
Verified

10/10 Exceptional

Clean room & friendly staff! Great food!
David, 7-night trip
Verified

10/10 Exceptional

Clean and a very good location
christian, 2-night trip
Verified

6/10 Good

Room was ok. No kitchen just a small fridge. Staff were nice.
Mike, 21-night trip
Verified

8/10 Very good

We liked the clean room and view and the staff were friendly.
view from our room from floor 11
jesenia, 2-night trip
Verified

10/10 Exceptional

This is not a super luxurious resort but is very good. Mostly seems to be a domestic clientele so the food is much more like “home cooking” than other resorts. We liked that. Staff were all really good. Nice village feel in the complex.
Brian, 6-night trip
Verified

10/10 Exceptional

All staff were so courteous and helpful.
Lori, 5-night trip
Verified

10/10 Exceptional

This place was amazing! So close to the beach and had an amazing view if you chose the sea view room, the staff are all so kind and greet you every time they even walk by you! Will definitely be staying here again.
Sea view room
Mariana, 2-night trip
Verified

10/10 Exceptional

Clean room and exelent customer service
christian, 6-night trip
Verified

6/10 Good

Room appeared not swept nor washed, room appeared tired and neglected, check-in staff was in no hurry. The spot is beautiful and near the marina and airport, but not a lot of authentic restaurants near.
benoit, 2-night trip
Verified

10/10 Exceptional

I stayed here Sunday&Monday night once I landed and had a great experience. The breakfast was awesome tons of options, Thanked the Chef before checkout on Monday. Then booked my last night for Friday night because it’s close to the airport and Juan was awesome plus Barbra helped me Saturday afternoon before my flight back to Canada at 6:30pm. Very family friendly resort, location is great, staff helpful, friendly and fun. I’m so glad they spoke English making it easy to communicate and hardly had to use my translator! Definitely recommend for anyone, there’s lots of options for things to do close by. Very happy with my stay here because it’s my first time in Puerto Vallarta.
Mountain view king room 26 floor
Mountain view king room 26 floor
Fun in the lobby bar!
Evening on the beach watching the pirate ship
Paige, 1-night trip
Verified

10/10 Exceptional

Very pleasant surprise. We checked in at night at the special Expedia desk. Had great service and were even given an ocean front room. We booked 1 night but were so happy to find this hotel for a decent rate that we extended for 2 more nights. Nothing fancy no frills and didn’t get the food package but were happy with the service, accommodation, beach access with pool and location in PV. Thank you
Sarah, 2-night trip
Verified

8/10 Very good

Staff was lovely, clean room, easy check-in. Only limited parking on pavement/bricks. The rest is gravel. Terrible on luggage wheels. Massive entry and drive they could easily have a luggage drop off as you have to check-in and get a parking pass #. I’m 80 and had to drag my luggage through the parking lot. Not so fun.
Deborah, 1-night trip
Verified

10/10 Exceptional

Amenities in the room were more than expected. Bathroom is very nice and spacious. Ocean view was as expected. Nice to have a balcony to enjoy the sunset.
Christianne, 1-night trip
Verified

4/10 Fair

The food was gross, no champagne for breakfast. Our tv didn’t have a remote, our phone didn’t have a ring tone. This was probably the worst resort we’ve ever stayed at. On the plus side, the beach was wonderful, we made great friends, and we saw whales everyday
Donna, 7-night trip
Verified

6/10 Good

The room was clean, the staff was great. The bigger pool was closed and too many children in the pool area. So if you’re traveling as a couple I wouldn’t recommend, they were in the gym and running down the halls. (Not the hotels fault). Super noisy with construction, people so not as peaceful as would have wanted.
Sergio, 2-night trip
Verified

8/10 Very good

The ocean front room offered whale watching , perfect sunset viewing and watching the waves crash into the shore. The pools could use some repair because many tiles are missing, filter covers on the pool floor are missing and could cause someone to get hurt, and the tiles were so dirty that when we leaned against them my bathing suit top was blackened from the filth. Housekeeping wasn’t consistent and there were days where we didn’t get any housekeeping at all. The location of the hotel is in a great location because it is safe, clean and close to grocery stores, malls, restaurants, the marina, the airport and only a cheap uber to downtown. We did all inclusive for only 3 days out of the 10 days we stayed and did not enjoy the food. Breakfast was the same as lunch and dinner. We ate out at local restaurants instead.
Michelle, 3-night trip
Verified

8/10 Very good

Rooms are clean and comfortable, but the pool is small and crowded. The beach is rocky and has a few chairs. If you book through Expedia you will get a different bracelet and the Staff may try to charge you for breakfast eve though it was included with your reservation. This was very annoying.
Julio, 2-night trip
Verified

2/10 Poor

No hot water! They don’t answer their phones if needed! They say they have three pools they only have one crowded small pool!
esmeralda, 1-night trip
Verified

6/10 Good

The staff at this location was amazing! Very nice, helpful, and overall provided a good experience at this resort. I will say that the property itself is a bit dated, room was bit dusty, bathroom sink was clogged, and the AC was not keeping the room cool despite keeping curtains closed. One of the two elevators in one of the towers was inoperable for two days, leaving a constant long line of guests trying to get to and from rooms or leaving guests to walk up/down 16 floors. The beach was great. The property is literally steps away from the water and is very walkable to and from different hotel properties. There were more than enough beach chairs and covers to be able to layout. The only downside were the many vendors soliciting items/activities but they were all really kind when you declined anything. The food was just ok. There was a grilling event on Wednesday that I really enjoyed as it showcased really amazing flavors of the local food. Outside of that, I could have skipped most of the food offered on the property. Speaking of property, the location is really good. Close to restaurants and shopping. Everything is within walking distance and every easy to navigate. Overall, this place is a good place if you are on a tight budget and want to have a relaxing vacation. Again, every staff member were amazing, very helpful and welcoming, just hoping they can renovate the property and up the food game.
Adrian, 4-night trip
Verified

2/10 Poor

Unfortunately our experience at Krystal Vallarta was not a good one. We had previously stayed at this hotel in 2019 and had a great experience (booked 4 rooms), so decided to book again. Our family booked a total of 7 rooms this time around and right from the beginning, we started experiencing issues. We got locked out of 4 rooms, keys wouldn’t work, shower and sink in one room overflowed, air conditioner in one room wasn’t working, safe wouldn’t open in another room and we couldn’t access money. Hotel sold part of their property which included a huge part of their biggest pool and we weren’t made aware that construction would be going on everyday, starting early in the morning 8am. When we went to hang out at the pool, we were greeted with a family of 35 that took over entire pool area and was full on having a volleyball match with no consideration for any of us other guests. Balls were flying left and right, hitting and splashing others and the family never once apologized. There was no hotel staff at pools keeping order, so everyone was pretty much doing whatever they wanted. This same family of 35, was gathering in rooms (multiple floors), having parties very late into the night/early morning, making lots of noise. Definitely not the experience we were hoping to have and must say, won’t be staying here ever again .
Erika C, 10-night trip
Verified

8/10 Very good

Room was great
Harry, 6-night trip