We had six nights at Islander, for the second time in two years. Last year we weren’t impressed with the room, but loved the beach and views, plus nearby shopping and eating options.
This year I upgraded rooms to get a better view (which didn’t disappoint). However, the TV had a demo running that could not be removed. The demo ran on top of every channel, plus DVD movies, and was very annoying.
A maintenance man gave it a 5 minute look and a manager gave up after 20 minutes (to her credit she did all she could). She promised to figure it out. It was our second night and we were willing to move rooms if comparable or an upgrade, but waited and never did get it resolved.
Parking is also an issue. The parking spots are so tight that large cars and trucks take more than the space allows. Last year I was physically unable to enter my car due to the vehicle next to it parked so close. The only way in was through the back. The hotel security was of no help, claiming as long as the vehicle is inside their lines that it’s fine.
I could mention other things that made the room less than desirable and the hotel off our list for future stays. As a road warrior, I stay in many different hotels, and I rarely complain or write a review.
This was our 10th wedding anniversary and I had special treats planned (like rewatching our wedding), but couldn’t. We moved to a different place in Poipu and alls fine now.
But we have no intentions of going back to The Islander again. Not worth it.