Receptionist in charge was very rude, as well as the person in charge during the breakfast buffet. Room service provided dirty and ripped bedsheets and towels, but the room service staff was very nice and tried their best. Hotel environment is very old, with mold in the bathroom and carpet is very smelly. Pool area is totally dirty. Location is nice as there is a mall 2 mins away. Overall, had a very bad experience in this hotel. Almost like a motel. Do not recommend for anyone to stay here.