In the heart of Downtown Ottawa, DoubleTree by Hilton Ottawa Downtown offers a warm welcome with its international restaurant, The Albion Rooms. Unwind on the sun-kissed terrace or dive into work at the business center while staying connected with in-room WiFi. With an indoor pool and bike rentals nearby, this hotel is perfect for exploring Byward Market Square.
Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
Ottawa Station - 5 min drive
Ottawa Fallowfield Station - 21 min drive
Rideau Station - 3 min walk
UOttawa Station - 11 min walk
Parliament Station - 14 min walk
Restaurants
Dining Hall - 2 min walk
The Highlander Pub - 3 min walk
Poulet Rouge - 2 min walk
Shanghai 360 - 3 min walk
Bridgehead - 4 min walk
About this property
DoubleTree by Hilton Ottawa Downtown
When you stay at DoubleTree by Hilton Ottawa Downtown, you'll be in a fantastic location, just a 5-minute walk from University of Ottawa and Rideau Canal. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Albion Rooms, which serves international cuisine and is open for breakfast and dinner. A bar/lounge and a terrace are other highlights. Fellow travelers love the helpful staff and central location. Public transportation is just a short walk: Rideau Station is 3 minutes and uOttawa Station is 11 minutes.
At a glance
DONE
Hotel size
283 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (18 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's menu
What to do
Access to nearby indoor pool
Free use of nearby fitness center
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Downhill skiing nearby
Snowboarding nearby
Canoeing nearby
Working away
Meeting rooms
Conference space (1744 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1988
Terrace
An indoor pool
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Wheelchairs available on site
Hand-held showerheads
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Low-height desk
Low-height bed
Visual fire alarm
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning (climate-controlled)
Espresso maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Special features
Dining
The Albion Rooms - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: CAD 50 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CAD 28 for adults and CAD 14 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 75 per pet, per stay
Parking
Parking is available nearby and costs CAD 33
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The onsite parking lot is managed by a third party.
Also known as
Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa
Frequently asked questions
Does DoubleTree by Hilton Ottawa Downtown offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Ottawa Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Ottawa Downtown?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton Ottawa Downtown?
Yes, pets are welcome. There's a charge of CAD 75 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at DoubleTree by Hilton Ottawa Downtown?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Ottawa Downtown?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at DoubleTree by Hilton Ottawa Downtown and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include access to a nearby indoor pool.
Are there restaurants at or near DoubleTree by Hilton Ottawa Downtown?
Yes, The Albion Rooms offers international cuisine.
What's the area around DoubleTree by Hilton Ottawa Downtown like?
DoubleTree by Hilton Ottawa Downtown is in Downtown Ottawa, a short 3-minute walk from Rideau Station and 2 minutes' walk from University of Ottawa. Travelers say the local area is very central perfect for sightseeing.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Amenities
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as great, delicious, amazing, and excellent with many options. (31 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Parking
Restaurant
Bed
Breakfast
Bathroom
Lobby
Market
Reviews
Verified
10/10 Exceptional
Mar 9, 2026
Great staff, clean rooms and centralized location for events, restaurants, etc.
Hitanshu
Hitanshu, 2-night trip
Verified
10/10 Exceptional
Apr 3, 2026
The staff are amazingly excellent -- very helpful, respectful, cheerful and efficient!!!! They made the stay very pleasant!
Josephine P.
Josephine P., 1-night trip
Verified
10/10 Exceptional
Mar 11, 2026
Perfect location
Jeff
Jeff, 2-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Excellent location, welcome cookies, friendly and accommodating staff. Great restaurant
Samantha
Samantha, 3-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Room was clean, comfortable and conveniently located. Staff were so friendly!
Karin
Karin, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Staff were courteous and the hotel accommodations were great ◡̈
Gerald
Gerald, 4-night trip
Verified
8/10 Very good
Jan 28, 2026
Very courteous staff, clean rooms, conveniently located downtown Ottawa
Muneera
Muneera, 1-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Great hôtel and great service
Laurent
Laurent, 3-night trip
Verified
8/10 Very good
Jan 25, 2026
Our stay at the DoubleTree by Hilton Ottawa was great! Clean room, convenient location and comfortable bed.
Katsistohkwiio
Katsistohkwiio, 2-night trip
Verified
8/10 Very good
Dec 14, 2025
Clean room great service and location
Sabrina
Sabrina, 3-night trip
Verified
8/10 Very good
Jan 28, 2026
Friendly staff
Hal
Hal, 5-night trip
Verified
8/10 Very good
Oct 19, 2025
Very nice and good options for food nearby.
Michele
Michele, 1-night trip
Verified
8/10 Very good
Jan 20, 2026
Yes, very friendly! Wish I could have checked in for both of my stays, otherwise great!!
Buck
Buck, 1-night trip
Verified
10/10 Exceptional
Mar 23, 2026
We’ve stayed at DoubleTree hotels in many places, and they never fail to meet—if not exceed—our expectations. This DoubleTree in Ottawa was no exception. The room was clean, the bed and pillows were incredibly comfortable, the bathroom was spotless, and the amenities felt thoughtfully curated. Although we initially found the room a bit warm, the staff promptly provided a large fan, which we truly appreciated.
Afrille Jeansen
Afrille Jeansen, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Room staff amenities excellent
Glen
Glen, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Spatious, clean, bright room with cosy restaurant.
Excellent downtown location.
Annick
Annick, 8-night trip
Verified
10/10 Exceptional
Nov 8, 2025
Great location
Sophie
Sophie, 2-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Room was spacious an clean
Debbie
Debbie, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Great location for walking around downtown. Clean and friendly service. Would definitely stay here again.
Kirstin
Kirstin, 2-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Love the complimentary cookies, bed was extremely comfortable.
Darin
Darin, 1-night trip
Verified
10/10 Exceptional
Sep 20, 2025
Great location, room was nice … would stay here again.
Billy Joe
Billy Joe, 3-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Staff was fantastic, room was very clean
Mara-Jade
Mara-Jade, 1-night trip
Verified
10/10 Exceptional
Dec 5, 2025
Hotel was nice, welcome was warm (including the cookies at check-in). The room was clean; the Welcome sign on the TV was a nice touch. Great stay!
Aidan
Aidan, 3-night trip
Verified
4/10 Fair
Mar 23, 2026
The hotel is in a prime location, close to major attractions, and its overall condition is exceptional. The staff at check-in were friendly and welcoming. However, at checkout, the staff appeared unfamiliar with the billing details and advised me to follow up with management by email or phone instead. This resulted in additional time and inconvenience after my vacation to resolve billing issues.