6/10 Bueno
13 jun. 2025
Dear SG Residence Inn Hakata Team,
Thank you very much for a pleasant stay — everything was perfect in terms of location, cleanliness, and overall comfort.
However, I would like to raise one concern regarding the bedding. Unfortunately, the pillows and the blanket in the room (which appeared to be feather-filled) had a strong, unpleasant odor, as if they were old or deteriorating. This significantly impacted the sleeping comfort during my stay.
I hope this can be looked into for future guests, as it would otherwise be an excellent experience.
Thank you again for your hospitality.
Best regards,
Yvan Lagis
Yvan
Yvan, viaje de 5 noches
Opinión verificada de un huésped de Hoteles.com