2/10 Mediocre
29 oct. 2025
Booked a honeymoon suite for our anniversary specifically for the deep soaking tub and king bed. Arrived and got checked into a standard double queen with shower. Told the hotel did away with all tubs during their remodel at first. Then got told our room was double booked and there was nothing else available with a tub. Was also told there was no manager available that evening, so needed to come back in the morning to talk to someone about a refund. We didn’t stay and this really put a damper on our evening as we had this stay planned during our only week off of work together. Overheard that a manager made the change to our original booking, so that and the fact that we were lied to originally about all of the tubs being taken out left us feeling misled about the whole booking. Won’t be returning.
Joshua
Joshua, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
