Nestled near Casey Jones Village, DoubleTree by Hilton Hotel Jackson offers a charming retreat. Enjoy southern cuisine at Twist Grill and Bar, relax on the sun-kissed terrace or explore the nearby Old Hickory Mall. With an indoor pool, outdoor pool and helpful staff you're sure to unwind.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Free parking
Free WiFi
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool and outdoor pool
Breakfast available
24-hour fitness center
Room service
Coffee shop/cafe
Meeting rooms
Terrace
24-hour front desk
Front-desk safe
Convenience store
Feel at home (6)
Children stay free
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Terrace
The current price is $111
$111
$127 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Dining southern style
Southern cuisine takes center stage at this hotel's restaurant. A cafe and bar add variety, while buffet breakfast starts the day deliciously.
Luxurious bed comfort
Slip into plush hotel bathrobes after resting on pillowtop mattresses. Premium bedding cradles guests in cloud-like comfort all night long.
Jackson, TN (MKL-McKellar-Sipes Regional) - 10 min drive
Memphis International Airport (MEM) - 81 min drive
Restaurants
McDonald's - 8 min walk
Snappy Tomato Pizza - 3 min drive
Buffalo Wild Wings - 3 min drive
Texas Roadhouse - 3 min drive
Cheddar's Scratch Kitchen - 2 min drive
About this property
DoubleTree by Hilton Hotel Jackson
DoubleTree by Hilton Hotel Jackson puts you just a 5-minute drive from Casey Jones Village and Old Hickory Mall. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Twist Grill and Bar, which serves southern cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
167 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Shopping
Free use of nearby fitness center
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Conference space (6000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Built in 1990
ATM/banking
Safe-deposit box at front desk
Picnic area
Terrace
24-hour fitness center
An outdoor pool
An indoor pool
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Elevator door width (inches): 42
Wheelchair-accessible parking
8 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Refrigerator
Microwave
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Twist Grill and Bar - This restaurant specializes in southern cuisine and serves breakfast, brunch, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson
Frequently asked questions
Does DoubleTree by Hilton Hotel Jackson offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Jackson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Jackson?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at DoubleTree by Hilton Hotel Jackson?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Hotel Jackson?
Yes, there's free self parking.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Jackson?
Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Hotel Jackson and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. DoubleTree by Hilton Hotel Jackson also has a 24-hour fitness center and a picnic area.
Are there restaurants at or near DoubleTree by Hilton Hotel Jackson?
Yes, Twist Grill and Bar offers southern cuisine.
What's the area around DoubleTree by Hilton Hotel Jackson like?
DoubleTree by Hilton Hotel Jackson is in the heart of Jackson, a short 9-minute walk from Casey Jones Village and 9 minutes' walk from Music Highway Crossroads.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
DoubleTree by Hilton Hotel Jackson Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.4
Location
8.6
Staff & service
8.0
Property conditions & facilities
Popular mentions
Room
Service staff
Bed
Restaurant
Breakfast
Shower
Biscuits
Food
Bathroom
Lobby
Reviews
Verified
8/10 Very good
Jan 12, 2026
Clean room, very comfortable bed, and staff were very nice!! Definitely recommend and will stay again!!
Marqurinita
Marqurinita, 2-night trip
Verified
8/10 Very good
Jan 25, 2026
Excellent breakfast
John
John, 5-night trip
Verified
10/10 Exceptional
Jan 7, 2026
You can tell it was a slightly older facility, however the rooms were very clean. The staff was very nice. It was an overall pleasant stay.
Caleb
Caleb, 2-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Very nice hotel. Comfortable beds. Nice and helpful staff.
Angel
Angel, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Easy access off highway. Great parking quiet.
Henry
Henry, 1-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Parking area felt safe and Breakfast was good
Lynn
Lynn, 2-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Quiet clean and very very very comfortable
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
Oct 15, 2025
The hotel was very nice. The staff was friendly and helpful. The room was spacious and very comfortable.
Dale
Dale, 2-night trip
Verified
10/10 Exceptional
May 12, 2025
Nice restaurant and bar.
David
David, 1-night trip
Verified
10/10 Exceptional
Apr 26, 2025
I always stay here when I am in Jackson. Pleasant front desk staff, comfortable rooms.
MICHELLE
MICHELLE, 1-night trip
Verified
10/10 Exceptional
May 27, 2025
Comfortable overnight stay. Great friendly staff were a bonus
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Mar 1, 2025
Staff are very nice, onsite restaurant and bar has good food and good staff.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Feb 24, 2025
It is was a good visit from the front desk, to the room, to the restaurant and the check out.
CARLOS A.
CARLOS A., 1-night trip
Verified
10/10 Exceptional
May 15, 2025
Staff was the shining star of this hotel!
Wendy
Wendy, 1-night trip
Verified
6/10 Good
Dec 1, 2025
The staff was always courteous. The heat was difficult to adjust, and we had to have maintenance come help us. Even so, we were either hot or cold. Also, there seemed to be a shortage of coffee pods.
Janet
Janet, 2-night trip
Verified
10/10 Exceptional
Feb 16, 2025
Must stay again
The staff was great and the hotel was good and clean
Jeremy
Jeremy, 1-night trip
Verified
10/10 Exceptional
May 12, 2024
Excellent location, very nice room.
Carlton M
Carlton M, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2025
The staff was wonderful. They advised us of the renovations going on but said if we experienced any problems to let them know. The stay was great!
Anthony
Anthony, 2-night trip
Verified
10/10 Exceptional
Aug 30, 2025
This was the nicest room I’ve ever had concerning comfort and noise.
I’m 57 years old, traveled all across the country and never had a room this nice.
Clean and crisp … great water pressure, hot water resulting in relaxing shower.
You are marked in my favorites for another stay.
Bryan
Bryan, 1-night trip
Verified
10/10 Exceptional
Jun 28, 2025
I like the atmosphere vibes....
Lonnie
Lonnie, 1-night trip
Verified
10/10 Exceptional
Mar 22, 2024
I stay here quite often bc the hotel is clean and staff are always great!!