NH Madrid Atocha offers a great location, putting you within a 15-minute walk of National Prado Museum and El Retiro Park. Also, Gran Via and Puerta del Sol are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Atocha Renfe Station is steps away and Estación del Arte is 4 minutes.
Paseo de la Infanta Isabel 9, Madrid, Madrid, 28014
What's nearby
Paseo del Prado - 3 min walk - 0.3 km
Royal Botanical Garden - 3 min walk - 0.3 km
Museo Nacional Centro de Arte Reina Sofía - 5 min walk - 0.4 km
National Prado Museum - 11 min walk - 1.0 km
El Retiro Park - 14 min walk - 1.2 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive
Madrid Atocha Station - 2 min walk
Atocha Cercanías Station - 2 min walk
Madrid (XOC-Atocha Train Station) - 4 min walk
Atocha Renfe Station - 2 min walk
Estación del Arte - 4 min walk
Palos de la Frontera Station - 10 min walk
Restaurants
El Brillante - 6 min walk
Trotamundos - 1 min walk
Scarlett - 6 min walk
Restaurante La Gloria - 1 min walk
La Pausa - 1 min walk
About this property
NH Madrid Atocha
NH Madrid Atocha offers a great location, putting you within a 15-minute walk of National Prado Museum and El Retiro Park. Also, Gran Via and Puerta del Sol are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Atocha Renfe Station is steps away and Estación del Arte is 4 minutes.
At a glance
DONE
Hotel size
68 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 55 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking nearby (EUR 35 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Room service (limited hours)
Water dispenser
What to do
Bicycle rentals nearby
Scooter/moped rentals nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space (312 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1947
Safe-deposit box at front desk
At least 80% of food locally-sourced
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16 to 22 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per night
Parking
Parking is available nearby and costs EUR 35 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Nh Sur
Nh Sur Hotel
Nh Sur Hotel Madrid
Nh Sur Madrid
Hotel NH Madrid Atocha
NH Madrid Atocha Hotel
NH Madrid Atocha Madrid
NH Madrid Atocha Hotel Madrid
Frequently asked questions
Does NH Madrid Atocha offer free cancellation for a full refund?
Yes, NH Madrid Atocha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Madrid Atocha?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at NH Madrid Atocha?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at NH Madrid Atocha?
No, this hotel doesn't have a casino, but Casino Gran Via (3-min drive) is nearby.
What is there to do at NH Madrid Atocha and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near NH Madrid Atocha?
Yes, there's an onsite restaurant.
What's the area around NH Madrid Atocha like?
NH Madrid Atocha is in Jerónimos, a short 2-minute walk from Atocha Renfe Station and 10 minutes' walk from National Prado Museum. Travelers say the area is walkable and good for shopping.
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Reviews
NH Madrid Atocha Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Location
9.0
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, with a vast array of choices and friendly service. (13 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Train station
Service staff
Air conditioning
Breakfast
Bed
Walking
Water
Trains
Reviews
Verified
10/10 Exceptional
Dec 27, 2025
Great location, easy check-in, staff was so friendly and helpful
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Great location
Antoinette
Antoinette, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
great location, nice room.
Efrat
Efrat, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Early check-in was offered which was fantastic. Room was clean, updated, nice extras and bed was comfortable.
Kristin
Kristin, 1-night trip
Verified
8/10 Very good
Jul 5, 2025
Was very conveniently located, area is so so, hotel is between 2 & 3 stars, staff was great
Paul
Paul, 2-night trip
Verified
8/10 Very good
Apr 19, 2025
Good hotels chain
The NH hotels are a great hotels chain, I have stayed is several countries. Breakfasts are very good, located is good areas
Argimiro
Argimiro, 2-night trip
Verified
8/10 Very good
Oct 3, 2025
It was right by the metro and the train station. My room was quiet, so the stay was excellent for that matter.
Frode
Frode, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2023
We loved this small hotel because of the outstanding service, and it’s in a great location!
Carmen
Carmen, 1-night trip
Verified
10/10 Exceptional
Dec 17, 2024
Great service and great location near Atocha station
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 24, 2023
Excellent hotel
The stay was very pleasant, staff was friendly and professional, and the hotel is located conveniently near the train station.
Sandra
Sandra, 1-night trip
Verified
8/10 Very good
Feb 15, 2026
The woman who checked me in was superb. After that, I had no connection with staff. Even checkout was handled remotely, so human contact was lost there, too. The room was small but ok. Breakfast was good enough.
Ronald
Ronald, 2-night trip
Verified
10/10 Exceptional
Mar 3, 2025
It’s very clean and quiet. People are there very friendly. The place is in very convenient location.
meng
meng, 3-night trip
Verified
10/10 Exceptional
Jun 23, 2024
Great location specially if are taking a train to another city, as the atocha station is right there.
Cesar
Cesar, 1-night trip
Verified
8/10 Very good
Sep 6, 2024
The location was super convenient. The facility is old but well-maintained. The staff were friendly and helpful, and the breakfast was really delicious.
YUKIHIRO
YUKIHIRO, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2024
Good location next to a metro station
Luis
Luis, 3-night trip
Verified
8/10 Very good
Oct 20, 2024
Nice hotel near the city’s main train station, the staff is nice, rooms are clean and the neighborhood very pretty; rooms are a bit small but no different from many other hotels in this price range
Ulises
Ulises, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2025
We had a wonderful room, wirh two terraces and heaps of light and space . The staff were very efficient and professional. The hotel is opposite Atocha Station so the traffic is pretty constant and chaotic but didn't worry us. It's close to Prado, Reina Sofia and the Botanical Gardens. There are restaurants within 10 minute walk. It was a real winner for us.
Margaret
Margaret, 2-night trip
Verified
10/10 Exceptional
Oct 14, 2025
I had a great experience at NH Hotel Atocha! The staff was excellent, friendly, professional, and went out of their way to get us into our room early, which was such a nice surprise after traveling. The room was spotless, comfortable, and had everything we needed. The location couldn’t be better! It is close to the metro, the train station, and plenty of restaurants and sights within walking distance. It made getting around Madrid so easy. I’d definitely stay here again and highly recommend it to anyone visiting the city. Perfect package all around!
Audrey
Audrey, 2-night trip
Verified
10/10 Exceptional
Sep 22, 2023
Convenient location to access the train station
Elba
Elba, 1-night trip
Verified
10/10 Exceptional
Mar 22, 2024
Excellent breakfast. Friendly staff. Good location. Rooms are very small, but ok.
Daniel
Daniel, 5-night trip
Verified
10/10 Exceptional
Sep 3, 2023
Comfortable hotel next Atoche railwaystation
Very well placed for the Atocha train station and the location was quieter than we expected with regards to traffic noise. The room was a reasonable size and the bed and pillows were really comfortable.
Richard
Richard, 2-night trip
Verified
8/10 Very good
Apr 15, 2025
The hotel is directly across from the main entrance to Atocha station and the express bus to the airport. The surrounding area felt safe even late at night. The hotel was clean and modern. The room was fairly small for the price but this a perfect place if you are arriving late or leaving early.
John
John, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
We picked this hotel because it is across from the train station. It has an excellent location for museums and the park. I was concerned that it might be noisy but it even though we had a room that faced the street and train station it was very quiet! They kept our bags after checking out so we had the afternoon to explore the old part of the city by metro that is right outside the door! I highly recommend.
Laurie
Laurie, 1-night trip
Verified
8/10 Very good
Mar 2, 2024
really nice and clean place, it is small but it is so able. where it is located is great, near train stations, some popular destinations too.
i would come back :)