While Hotel Norge has a central location and a decent breakfast, my overall experience did not meet expectations, especially given the price. The room was quite small, with a centrally placed bed that made moving around somewhat inconvenient. Functional but not particularly comfortable for anything beyond sleeping.
Additionally, cleanliness was lacking—dust was visible on surfaces, and the overall maintenance did not meet the standards expected of a hotel in this price category.
More concerning was the inadequate housekeeping: For two consecutive days, the bed was not made; only the towels were replaced and garbage emptied, while the bathroom sink remained uncleaned and dust on the floor was left untouched. The used coffee cup and spoon were not replaced during my stay, which was particularly inconvenient as there was only one of each in the room.
The overall cleaning standard is far below what should be expected, and the housekeeping service requires a serious overhaul to meet basic hygiene and comfort expectations.
At check-out, reception said, “Weren’t you asked about housekeeping at check-in?" I wasn’t. No compensation was suggested. While the location is central, this is true for many hotels in Bergen, so it is not a unique advantage. Considering its high price, this hotel does not offer value for money.