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Sercotel Ayala Bilbao

4.0 star property
Adults-only hotel connected to a shopping center, within easy reach of Guggenheim Museum Bilbao

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Experience the charm of Sercotel Ayala Bilbao, an upscale hotel in a prime location near Guggenheim Museum Bilbao and San Mames Stadium. Relax by the fireplace, browse through books in the library, or get some work done at coworking spaces. Guests rave about its central location and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Library
  • Lobby fireplace
  • Communal living room
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is $124
$136 total
includes taxes & fees
May 17 - May 18

Why we love this property

Breakfast bounty
Culinary adventures begin at this hotel with a delectable buffet breakfast spread, setting the perfect tone for a day of sightseeing.
Sleep in style
Curated guestrooms boast blackout drapes and plush down comforters. A minibar adds convenience to these individually decorated havens.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Room

Basic Room | Down comforters, minibar, in-room safe, individually decorated

Basic Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Down comforters, minibar, in-room safe, individually decorated

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Down comforters, minibar, in-room safe, individually decorated

Superior Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, individually decorated

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Canciller Ayala, Bilbao, 48008

What's nearby

  • Ensanche - 1 min walk - 0.0 km
  • Gran Casino Bilbao - 2 min walk - 0.2 km
  • Plaza Moyua - 6 min walk - 0.6 km
  • Plaza Nueva - 8 min walk - 0.7 km
  • Guggenheim Museum Bilbao - 11 min walk - 1.0 km

Getting around

  • Bilbao Airport (BIO) - 20 min drive
  • Vitoria (VIT) - 50 min drive
  • Bilbao-Abando Station - 3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 3 min walk
  • Bilbao Zabalburu Station - 8 min walk
  • Abando Station - 3 min walk
  • Abando Tram Stop - 3 min walk
  • Moyua Station - 7 min walk

Restaurants

  • ‪NKO Eneko - ‬5 min walk
  • ‪Burger King - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Mo'r O'rless - ‬5 min walk
  • ‪Bar Ledesma - ‬3 min walk

About this property

Sercotel Ayala Bilbao

When you stay at Sercotel Ayala Bilbao, you'll be within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. Fellow travelers love the helpful staff and central location. The property is just a short walk to public transportation: Abando Station is 3 minutes and Abando Tram Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 61 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking within 492 ft (EUR 20 per day); discounts available
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Shared microwave

Working away

  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Parking is available nearby and costs EUR 20 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Sercotel Ayala Bilbao Hotel

Sercotel Ayala Bilbao Bilbao

Sercotel Ayala Bilbao Hotel Bilbao

Frequently asked questions

Does Sercotel Ayala Bilbao offer free cancellation for a full refund?

Yes, Sercotel Ayala Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sercotel Ayala Bilbao?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sercotel Ayala Bilbao?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Sercotel Ayala Bilbao?

Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Sercotel Ayala Bilbao?

No, this hotel doesn't have a casino, but Gran Casino Bilbao (2-min walk) is nearby.

What's the area around Sercotel Ayala Bilbao like?

Sercotel Ayala Bilbao is in Bilbao City Centre, a short 3-minute walk from Abando Station and 15 minutes' walk from Guggenheim Museum Bilbao. Travelers say the local area is good for shopping and very central.

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Reviews

Sercotel Ayala Bilbao Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was good, with a variety of options and some reviewers even praising it as excellent. (17 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Old town
Breakfast
Lobby
Cities
Train station
Attraction
Welcoming

Reviews

Verified

10/10 Exceptional

Perfect location
PATRICIA, 3-night trip
Verified

10/10 Exceptional

Excellent location, easy check-in and welcoming staff. Nice touches in room (shower cap, extra toothbrushes, tissue pack). Beds were comfy and overall we slept very well at this hotel.
Brenda, 3-night trip
Verified

10/10 Exceptional

Clean modern hotel with a great location
Justin, 1-night trip
Verified

10/10 Exceptional

Our third stay. I always ask for the same room and they always deliver. Great sleep. Great staff
Peter, 1-night trip
Verified

8/10 Very good

Very accommodating and helpful comfortable bed and good location
Louise, 1-night trip
Verified

10/10 Exceptional

Great hotel, very clean. Location is perfect for getting around Bilbao.
Niamh, 4-night trip
Verified

10/10 Exceptional

Friendly staff, good breakfast, perfect location
Fidel, 1-night trip
Verified

10/10 Exceptional

Centrally Located, friendly staff, the breakfast had a variety of options. Great dinner options in the área.
Javier, 4-night trip
Verified

10/10 Exceptional

Lovely modern hotel in a good location close to the old town & train station. Good sized rooms, very clean & quiet, spotless bathroom. Very friendly & helpful staff. Would stay again.
Yvonne, 1-night trip
Verified

10/10 Exceptional

Fabulous location and room. Really enjoyed our stay!
Ais, 3-night trip
Verified

10/10 Exceptional

The hotel was in an excellent location for exploring the city either by foot or public transportation. The room was comfortable and met our needs.
Mark A., 7-night trip
Verified

10/10 Exceptional

Excellent location Great beds Clean hotel
david, 1-night trip
Verified

10/10 Exceptional

A/C was fine as well the breakfast
Alexander, 6-night trip
Verified

10/10 Exceptional

Great location and value
Antone, 2-night trip
Verified

8/10 Very good

Well located hotel. Walkable to main areas. Nice and clean room.
Matthew, 3-night trip
Verified

8/10 Very good

The hotel was centrally located near the main shopping district and in walking distance of the main attractions of the city. Our room was modern and clean.
Niamh, 2-night trip
Verified

10/10 Exceptional

Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.
Nancy, 2-night trip
Verified

10/10 Exceptional

We enjoyed our stay - great location and the hotel had everything we needed, it was clean and well maintained!
Julia, 2-night trip
Verified

10/10 Exceptional

Our stay here was fantastic. The location, the staff the rooms and the cleanliness were exceptional. They also made my husband’s 60th birthday an unforgettable one with their own personal touch!
Nicole, 3-night trip
Verified

8/10 Very good

Great location
Monica, 3-night trip
Verified

8/10 Very good

The room was comfortable and clean and the staff is very kind and helpful. The hotel is in an excellent location, at a walking distance from many attractions. However, the hotel is not a typical 4 stars hotel. Many facilities as a bar, specious lobby or fitness room are missing. Overall we enjoyed our stay.
Dafna, 4-night trip
Verified

10/10 Exceptional

Great place..very clean and friendly staff..right in the middle of town .easy to walk everywhere
gordon hugh, 2-night trip
Verified

10/10 Exceptional

This was a great hotel! Very clean and quiet and walking distance to many of the main sites.
Anne, 2-night trip
Verified

10/10 Exceptional

Great service from receptionist Close proximities to most amenities
Simon, 5-night trip
Verified

10/10 Exceptional

Very good hotel, modern and spacious and in walking distance of all shops
Hannerieke, 5-night trip