I’ve stayed at Le grand quartier many times now. I come to Paris very often for work, so I have stayed at them all from low, mid to high level.
I’ll be very honest, the hotel interior design is not my ideal taste. The rooms are a good size and location is also okay with easy access to different lines on the metro.
What really makes a difference is Aly at the front desk. I have never encountered such a sincere and welcoming hotel staff. She is such a professional but also very kind to every guest.
Because of my work I often need a bit extra service, because I am receiving and sending many samples from press offices. Most of the time it’s a huge annoyance and inconvenience to hotel staff. So I try to be as respectful and also helpful myself as I possible can to make the whole process easier. Honestly most hotel staff at even more luxurious hotels don’t care if you live or die. Most of the time great welcome but if you need anything out of the ordinary, it’s not really their problem. I totally understand, having worked in the service industry for many years. However Aly‘s positive attitude and willingness to help is outstanding. She makes it seem like it’s her greatest pleasure to help you find a solution. You never feel like you are bothering her, even though she is handling multiple tasks and check-ins at the same time. Because of her I continue to come back. Had the service just been okay, I would probably just pick another one.