Flithy room in terrible condition. Dirty toilet, all surfaces sticky, old gum stuck on the floor, dog hair everywhere, base boards missing around the br tub, shelf falling off the br wall, sink looks like it is falling off the wall and was chaulked to stay put, no door sweep on outer door - cold air blowing into room, dog scratched all over br door, secured latch looked like it was broken in and never fixed just re-screwed back on, room was across the parking lot from I-90 with trucks going by with semi trucks going by all night. The did not remove snow on walkways or salt. Very slippery an unsafe!
Staff was un welcoming, no eye contact, didn't really care about my polite feed back concerning the room but offered to tell manager
The sheet were soft and clean. The billows were like boards. The bedspread was clean and pretty.
RRI SHOULD BE ASHAMED OF HAVING THEIR NAME ATTACHED TO THIS PROPERTY!!!
Hotels.com should remove this property from their offerings. It is a blackeye on the service they offer.