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The Milestone Hotel

5.0 star property
Luxury hotel with 2 bars/lounges, near Kensington High Street

Choose dates to view prices

Photo gallery for The Milestone Hotel

Lunch and dinner served
Fireplace
Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Exterior
Suite (7) Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Tucked away near Kensington Palace, The Milestone Hotel offers a tranquil retreat with a fireplace in the lobby and 2 charming bars. Indulge in rejuvenating spa treatments or take advantage of the gym and indoor pool.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Connecting rooms available
  • Bar
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Spa services
  • Babysitting
  • 24-hour business center
  • Business center
  • Meeting rooms

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
The current price is $597
$717 total
includes taxes & fees
Nov 9 - Nov 10

Why we love this property

Wellness escape
Spa treatments abound at this hotel with aromatherapy, body wraps, and couples rooms. A fitness room and sauna enhance the wellness journey.
Boutique city beauty
This luxury boutique hotel boasts a living plant wall and Georgian architecture. It offers an idyllic retreat in the city center's historical district.
Culinary havens await
Experience al fresco dining at the restaurant or relax at 2 bars. This hotel caters to all tastes with vegan options, private picnics, and champagne service.

Room options

View all photos for Superior Queen Room

Superior Queen Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior Queen Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room (King/Twin)

Deluxe Twin Room (King/Twin) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Twin Room (King/Twin)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Studio

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (7) Master)

Suite (7) Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite (7) Master)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Noel Coward Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Noel Coward Suite

  • Sleeps 2

View all photos for Deluxe Twin Room, 1 King Bed, Park View

Deluxe Twin Room, 1 King Bed, Park View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Twin Room, 1 King Bed, Park View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Park View

Junior Suite, Park View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite, Park View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Studio

  • Sleeps 2

Master Suite

  • Sleeps 3

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room

  • Sleeps 2

View all photos for Superior Queen Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior Queen Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for The Hermes Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Hermes Suite

  • Sleeps 2

View all photos for The Tudor Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Tudor Suite

  • Sleeps 2

6) Park View Junior Suite

  • Sleeps 3

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The price is $279
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includes taxes & fees
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About the neighborhood

Map
1 Kensington Court, London, England, W8 5DL

What's nearby

  • Kensington High Street - 1 min walk - 0.0 km
  • Kensington Gardens - 1 min walk - 0.0 km
  • Kensington Palace - 5 min walk - 0.4 km
  • Royal Albert Hall - 9 min walk - 0.8 km
  • Harrods - 6 min drive - 2.0 km

Getting around

  • Heathrow Airport (LHR) - 35 min drive
  • Luton Airport (LTN) - 44 min drive
  • Farnborough (FAB) - 47 min drive
  • London City Airport (LCY) - 57 min drive
  • Gatwick Airport (LGW) - 88 min drive
  • London Paddington Station - 24 min walk
  • Kensington (Olympia) Station - 24 min walk
  • London (QQP-Paddington Train Station) - 24 min walk
  • High Street Kensington Station - 6 min walk
  • Gloucester Road Underground Station - 12 min walk
  • Queensway Underground Station - 13 min walk

Restaurants

  • ‪Min Jiang - ‬1 min walk
  • ‪Goat Tavern - ‬1 min walk
  • ‪Joe & the Juice - ‬3 min walk
  • ‪Flat Iron - ‬4 min walk
  • ‪Zaika - ‬1 min walk

About this property

The Milestone Hotel

The Milestone Hotel offers a fantastic location, putting you just a 5-minute walk from Kensington High Street and Kensington Gardens. Guests can indulge in massages, facials, or body treatments, and Chenestons serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: High Street Kensington Station is 6 minutes and Gloucester Road Underground Station is 12 minutes.

At a glance

DONE

Hotel size

    • 62 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (GBP 65 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1884
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Georgian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet and WiFi (surcharge)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Chenestons - This fine-dining restaurant serves lunch and dinner.
Stables Bar - Onsite pub.

Awards and affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

Fees & policies

Refundable deposits

  • Deposit: GBP 100 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for GBP 0 per stay (rates may vary)
  • English breakfast is offered for an extra charge of approximately GBP 50 for adults and GBP 39 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 500.00 per stay
  • Pets are allowed for an extra charge of GBP 50.00 per accommodation, per night

Parking

  • Valet parking costs GBP 65 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Eurocard, Barclaycard
Cashless transactions are available.
Property Registration Number CMP62944

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London

Frequently asked questions

Does The Milestone Hotel offer free cancellation for a full refund?

Yes, The Milestone Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Milestone Hotel?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at The Milestone Hotel?

Yes, pets are welcome. There's a charge of GBP 50.00 per accommodation, per night, and there's also a deposit of GBP 500.00 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Milestone Hotel?

Yes. Valet parking costs GBP 65 per night.

What are the check-in and check-out times at The Milestone Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at The Milestone Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. The Milestone Hotel also has spa services.

Are there restaurants at or near The Milestone Hotel?

Yes, Chenestons offers alfresco dining.

Does The Milestone Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around The Milestone Hotel like?

The Milestone Hotel is in London City Centre, a short 6-minute walk from High Street Kensington Station and 11 minutes' walk from Hyde Park.

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The Milestone Hotel Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Bar
Location
Restaurant
Breakfast
Bathroom
Bed
Food
Shower

What guests liked

  • Breakfast options were varied and of high quality with generous portions. (6 reviews)
  • The spa facilities offered a private and peaceful experience with amenities such as sauna and pool. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Home away from home

Wonderful staff and service. Beds are very firm. Great breakfast and decent gym. Very nice spa amenities. Good location.
2-night trip

10/10 Exceptional

A nice hotel
Massoud, 2-night trip

10/10 Exceptional

We had an amazing stay at the Milestone Hotel, will come back for sure, the staff went above and beyond to accommodate us while staying!
Patricia, 4-night trip

10/10 Exceptional

Lovely hotel, friendly and attentive staff, excellent location! Would definitely stay here again.
Carrie, 3-night trip

10/10 Exceptional

One of the best hotels in London

Great people at a great hotel. Great location.
Jorge, 3-night trip

10/10 Exceptional

Amazing location!
Oscar, 3-night trip

10/10 Exceptional

Staff was great!
Rebecca, 6-night trip

10/10 Exceptional

Absolutely incredible hotel — would give it more stars if I could! The service from staff was the best in the business. Would go back anytime we are near London.
Carolyn, 3-night trip

10/10 Exceptional

Milestone during christmas

Excellent service and attention - we Will Come back
Michael, 3-night trip

10/10 Exceptional

Superb once again room super food fantastic see you soon
Melonie, 2-night trip

10/10 Exceptional

The staff went out of their way to assist in any travel recommendations….
Maria Anna, 9-night trip

10/10 Exceptional

Have stayed there many times, planning on staying there many more. Staff are the best!

10/10 Exceptional

Beautiful Vibe here!
bo hyun, 1-night trip

10/10 Exceptional

Highly Recommend!

The Milestone Hotel was amazing. Clean, comfortable, super friendly staff. Would highly recommend.
View of the balcony in the background
Catherine, 2-night trip

10/10 Exceptional

Excellent!!
Gary, 1-night trip

10/10 Exceptional

Very nice all around The staff were all incredible!! Fran our concierge, was as always, the best!!! Palio in the dining area was just great!!!
Ronald, 5-night trip

10/10 Exceptional

Great experience
Alberto, 1-night trip

10/10 Exceptional

We had a wonderful stay at the Milestone. The hotel is historically charming, beautifully, well-appointed with nice amenities. It’s a five star hotel that gives you the feeling of luxury. The rooms are small by American standards -we did have to wrestle with the height of the shower. But, that’s part of the charm of a historic building. The highlight of our stay was the incredible staff. Steve is a true gem and went out of his way to be helpful and courteous. Overall, we found all Londoner’s to be extremely kind and friendly. We will definitely be back.
James, 5-night trip

8/10 Very good

Service is exemplary

The service at the hotel is exemplary. They take very good care of you and of the hotel itself. Everything is spotlessly clean. The decor, however, might not be for everyone. It has changed quite a bit since our last visit. The location is excellent, right across the street from Kensington Park and well served by transit.
4-night trip

10/10 Exceptional

Perfect!

Maybe the best experience and service found in any hotel in my many travels. Thank you to the entire Milestone team (especially the bartenders!)
Patrick, 2-night trip

10/10 Exceptional

Elegant and charming hotel in Kensington

We splurged to stay at this hotel for our family trip to London, and we thoroughly enjoyed the experience. The staff is so friendly and helpful, and our rooms were comfortable and luxurious. It's a 6-minute walk to the nearest tube stop, or less for the bus. The helpful doorman will call a cab for you if you prefer.
Jessica, 6-night trip

10/10 Exceptional

A True 5 Star Hotel

My sister and I stayed at The Milestone Hotel for 1 night and it was amazing. From arrival and check-in to checking out, we had zero complaints. The hotel staff are welcoming, friendly and very accommodating. The decor is tasteful and the room we stayed in was beautiful. I would definitely stay here again and for longer next time. If you’re looking for true luxury, comfort and impeccable 5 star service, then I would highly recommend booking this hotel.
Hannah, 1-night trip

4/10 Fair

Dead red roses - a sorry sight and tale!

Having previously stayed at The Milestone, I was expecting the same level as previous experiences. Sadly, this was not the case. Walking into reception to see two huge displays of dead red roses, summed up our experiences really. The staff were all helpful and polite but over all, a very poor experience. We asked for a twin room, it was not twin but a zip link bed unzipped, so may as well not have bothered? The first night/next morning we had no cold water, the hot water was at thermo nuclear level hot, so we were unable to take a shower/bath. This however was quite quickly sorted, but begs the question, why wasn’t it checked beforehand, as they obviously knew there was an issue to sort it so quickly? The second morning, our friends were woken twice, at 6:00am and 6:30am, by early morning calls from reception. Again, this was dealt with, but shouldn’t have happened. On our last morning, breakfast was a disaster. We ordered, waiting 20 minutes, then everything arrived together - fruit; toast;porridge and full English breakfast! Obviously we sent back the hot items, which were then returned to us later. When I say returned, exactly the same breakfasts were brought out, cold and solid, so we sent them back again. Once again dealt with but all in all, not the kind of things you would expect from a 5* hotel? Our bills were also incorrect at check out, and three tries later, we’re corrected. The hotel, like the dead roses in reception, has seen better days!
Roberto, 3-night trip

10/10 Exceptional

A very nice hotel next to a park.

A hotel in a very good location. Small scale means that the guest is paid attention. As it is England it is not perfection but that is compensated by the staff really making an effort and correcting the small detours.
Satish, 3-night trip

10/10 Exceptional

Service was exceptional and location is excellent. My only negative is that the size of the bed in the queen rooms is too small...
Fernando, 3-night trip