I have stayed here 5 times or so and have always had a very good experience. However, this time I had some problems. The room temperature was at 78 degrees when I checked in and had a strange smell. I waited for awhile to see if it would improve. When it got to 80, I tried adjusting the setting a few times before calling the front desk. She told me what to do, while cautioning me not to use the setting it was set on when i checked in.
Also, when trying to turn on the water to take a shower, I had to use both hands to get the cold water to turn on. When done with the shower, I couldn’t turn the cold water off. Housekeeping also couldn’t turn it off, so she called the front desk. It was fixed when I came back from breakfast. It was a rough start to my day.
I like this hotel, so I won’t give up yet. I will be staying a few more times in the next month, but definitely don’t want room #213!