That lady up front is rude and races , unprofessional, control-freak, disrespectful, and a Karen. She watches you on camera as soon as you get on property to harass you. Also allows her under the table paid workers to stay at hotel to listen to your room and report back. The help is always rude as well. There were also some men there in management with smart mouths. They did all that just for the room to be filthy , towels dirty, tub hair infested and the rooms look nothing like photos