Our arrival and check in was fantastic, Rylan was great and very pleasant to deal with. We were greeted with a welcoming smile, and in a quick manner. Upon arrival to our room, everything seemed eye catching, until we set our bags down and started looking at things into more detail. I was appalled to see the things we were seeing. We had booked room 224 with two queen beds, and a pull out sofa for two adults and four children (one being a curious 1.5 year old). When I opened the closet door there was a dirty sock and Corona bottle cap. After checking out the beds, we noticed yellow staining along the edges in larger portions. Our bathroom looked like the floors and tub hadn’t been touched as far as cleaning went. There was hair in the tub, hair on the floor in many areas, and dirt in a lot of these areas as well. The area around the toilet was discoloured, and dirty with dirt and hair we had nothing for the pull out sofa. We had to go to the front desk to get things, and make the bed ourselves. I approached Rylan with photos of the condition of the bathroom, and a photo of the sock and bottle cap. Housekeeping was sent to vacuum up the hair and dirt from the tub and floor. Although the toilet wasn’t cleaned, he happily took the sock and bottle cap. We were under the impression that there was a pool at this facility. Overall, I would not recommend this hotel to anyone looking to travel with children. Perhaps this was a one off, however this was our experience.