2/10
Nobody waited for me; I couldn't make the check-in because no one was there. I was alone in the middle of the night without any help. Nobody replied on the phone, and Hotels.com couldn't even refund me. It was a complete disaster and a lack of respect in all senses. Everyone provided horrible service, and I’m disappointed. The hotel looks terrible, and the staff is not professional at all. I had to book another hotel, and nobody replied to my messages. It is an awful experience; don't go to that place if you don't want to regret it.
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Viaje de 1 noche