2/10 Mediocre
15 may. 2025
Nightmare evening.
My partner and I were so excited to spend a night away, our first from our 5 month old son. Everything was great to start. There was an event on and our room was by the event space, music was loud but we knew it would stop eventually. The issue came after the event ended when a couple returned to their room next to ours with multiple people. They had their own party which kept both of us up, I was about to complain to reception when there was a knock on their door and they were asked to leave so it quitened down but they returned shortly after and continued to make noise until 4:30. Neither of us slept which was what we were most excited for, we complained the next morning about the noise. Management told us their had been multiple complaints put in as a result of the noise and that was it. We spent upwards of £200 whilst there on food and drink and they couldn't even offer us discount on our next stay or free breakfast as a goodwill gesture. I would not recommend going as they won't remove inconsiderate guests and don't compensate you for having to put up with them.
Patrick
Patrick, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
