Nestled in the heart of Downtown District, Banff Ptarmigan Inn offers a warm retreat with a bar and restaurant. Unwind in the sauna or one of two spa tubs, stay connected with free WiFi, and take advantage of an area shuttle to explore nearby attractions like Banff National Park Information Centre. The helpful staff has left a lasting impression on previous guests.
Banff National Park Information Centre - 2 min walk - 0.2 km
Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
Central Park - 9 min walk - 0.8 km
Banff Centre for Arts and Creativity - 12 min walk - 1.1 km
Getting around
Calgary International Airport (YYC) - 93 min drive
Banff Station - 7 min walk
Free area shuttle
Restaurants
The Canadian Brewhouse - 2 min walk
The Old Spaghetti Factory - 3 min walk
BeaverTails - 5 min walk
PARK Distillery Restaurant + Bar - 4 min walk
Shoku Izakaya - 5 min walk
About this property
Banff Ptarmigan Inn
You'll be in a fantastic location at Banff Ptarmigan Inn, just a 5-minute walk from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Also, Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre are just a 5-minute drive away. The helpful staff and central location get great marks from fellow travelers.
At a glance
DONE
Hotel size
134 rooms
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Onsite parking limited
Onsite parking includes off-street options
DONE
Offsite
Free area shuttle within 5 kilometers
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Shared microwave
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free local shuttle
What to do
Ski passes
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Cross-country skiing nearby
Snowboarding nearby
Hot springs nearby
Canoeing nearby
Working away
Business center
Meeting room
Computer station
Conference space (1700 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Ski storage
Facilities
Safe-deposit box at front desk
2 hot tubs
Sauna
Steam room
Vegetarian dining options
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
LED light bulbs
Recycling
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff
Frequently asked questions
Does Banff Ptarmigan Inn offer free cancellation for a full refund?
Yes, Banff Ptarmigan Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Banff Ptarmigan Inn?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Banff Ptarmigan Inn?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Banff Ptarmigan Inn?
Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Banff Ptarmigan Inn and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include a sauna and a steam room.
Are there restaurants at or near Banff Ptarmigan Inn?
Yes, there's an onsite restaurant.
What's the area around Banff Ptarmigan Inn like?
Banff Ptarmigan Inn is in Downtown District, a short 7-minute walk from Banff Station and 12 minutes' walk from Banff Centre for Arts and Creativity. The local area is popular with nature enthusiasts and our guests say it is very central.
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Reviews
Banff Ptarmigan Inn Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.4
Amenities
9.2
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Underground parking was convenient and a real plus for guests. (92 reviews)
Breakfast was consistently described as good, delicious, and excellent with a variety of options. (86 reviews)
The hot tub, sauna, and steam room were a great way to relax and unwind. (14 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Restaurant
Parking
Bed
Air conditioning
Store
View
Reviews
Verified
10/10 Exceptional
Apr 5, 2026
Parking was easy and the rooms were clean. Would stay here again.
Kylee
Kylee, 1-night trip
Verified
10/10 Exceptional
Apr 3, 2026
Good size room, very clean, comfortable bed.
Darcy
Darcy, 1-night trip
Verified
8/10 Very good
Jan 5, 2026
Great location and comfortable accommodation.
Nauman
Nauman, 2-night trip
Verified
8/10 Very good
Jan 30, 2026
Great staff, clean rooms.
Travis
Travis, 1-night trip
Verified
10/10 Exceptional
Mar 7, 2026
Staff was very welcoming
Frank
Frank, 5-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Great location, very clean, and very friendly staff.
Xiaojuan
Xiaojuan, 8-night trip
Verified
8/10 Very good
Apr 10, 2026
Very clean room and excellent staff.
Sadly the hot tub is not that hot, and the jets didn’t work. The sauna was very nice and the steam room was pretty good.
Still good value for a really nice and spacious room with covered parking.
Eric
Eric, 3-night trip
Verified
10/10 Exceptional
Feb 10, 2026
Clean, quiet
Front desk staff kind and welcoming
Janet
Janet, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2026
The room was clean, staff was friendly. The inn was very close to downtown
Brenda
Brenda, 3-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Great location, very clean
Jordan
Jordan, 2-night trip
Verified
10/10 Exceptional
Feb 5, 2026
The location was great. It was clean and comfortable.
Bridget
Bridget, 7-night trip
Verified
8/10 Very good
Mar 9, 2026
Excellent location! Steps to downtown Banff, grocery store, shops, restaurants and ski resort bus pickup is out the front door. For an old hotel, they have done a great job updating the rooms - price is reasonable. Only thing missing is a good restaurant (current one sits below the lobby and is like a cave.
CAROL
CAROL, 5-night trip
Verified
10/10 Exceptional
Jan 20, 2026
The best location
Jacob
Jacob, 4-night trip
Verified
10/10 Exceptional
Mar 1, 2026
everything was as expected. great room and great service
Cassidy
Cassidy, 3-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Clean rooms, great pillows. Staf was very friendly.
Nicole
Nicole, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Great room..great price...great staff
Barry
Barry, 1-night trip
Verified
10/10 Exceptional
Dec 6, 2025
Great room and location
Friendly staff
Matthieu
Matthieu, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
Love it here. Perfectly located and staff are always great.
Cory
Cory, 1-night trip
Verified
8/10 Very good
Feb 28, 2026
Location is good. Room was clean. Convenient but pricey.
Joe
Joe, 2-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Room was clean, staff was very helful
Sean
Sean, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2025
The staff and hotel itself were fantastic will definitely be back!
Ocean
Ocean, 3-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Rooms were very clean, comfortable beds and the staff were very friendly and helpful! Thank you.
Patricia
Patricia, 3-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Staff are very helpful and approachable
Rocky
Rocky, 2-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Friendly staff. The room was clean and lots of restaurants and stores within walking distance.
Arpan
Arpan, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Clean, complete. Staff nice and helpful. Would definitely stay there again. Also liked location in middle of "the action". Parking was great\, too.