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Excelsior Palace Portofino Coast

5.0 star property
Rapallo beachfront hotel with 2 restaurants and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excelsior Palace Portofino Coast

Outdoor pool, pool umbrellas, sun loungers
Private beach, sun loungers, beach umbrellas, beach towels
Front of property
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Valet parking
  • Seasonal outdoor pool
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The price is $116
$128 total
includes taxes & fees
Dec 17 - Dec 18

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Exclusive Double Room, Sea View

Exclusive Double Room, Sea View | Down comforters, minibar, in-room safe, individually furnished

Exclusive Double Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, individually furnished

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Down duvet
  • 22 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room

Down comforters, minibar, in-room safe, individually furnished

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen

Down comforters, minibar, in-room safe, individually furnished

Superior Queen

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Down duvet
  • 22 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Sea View

Suite, Sea View | Room amenity

Suite, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Queen

Down comforters, minibar, in-room safe, individually furnished

Classic Queen

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
LCD TV
Renovated in 2023
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Via San Michele Di Pagana 8, Rapallo, GE, 16035

What's nearby

  • Marina di Rapallo - 3 min walk
  • Basilica of Sts. Gervasius and Protasius - 13 min walk
  • Rapallo Castle - 15 min walk
  • Santa Margherita Ligure Castle - 2 min drive
  • Villa Durazzo - 3 min drive

Getting around

  • Cristoforo Colombo Airport (GOA) - 33 min drive
  • Zoagli Station - 9 min drive
  • Rapallo Station - 15 min walk
  • Santa Margherita Ligure Portofino Station - 19 min walk

Restaurants

  • ‪Caravaggio Cafè - ‬11 min walk
  • ‪Caffè Il Cristallo - ‬11 min walk
  • ‪Ristorante Pizzeria Sapore di Mare - ‬14 min walk
  • ‪Bella Napoli - ‬9 min walk
  • ‪Yacht Club Rapallo SRL - ‬3 min walk

About this property

Excelsior Palace Portofino Coast

Excelsior Palace Portofino Coast offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers, plus activities like scuba diving, snorkeling, and surfing/body boarding are nearby. Guests in the mood for pampering can indulge in deep-tissue massages, facials, and aromatherapy, and the outdoor pool provides fun for everyone. Ristorante Lord Byron, one of 2 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, Italian

At a glance

Hotel size

  • 119 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Covered onsite valet parking (EUR 20 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Onsite garage

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu
  • Lifeguard on site

What to do

  • On a private beach
  • Free beach club
  • Pilates classes
  • Yoga classes
  • Pro golf lessons
  • Scooter/moped rentals
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 9 meeting rooms
  • Conference center (6458 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1901
  • Rooftop terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Spa services
  • Golf clubhouse on site
  • Massage/treatment rooms
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Area rugs in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Ristorante Lord Byron - Overlooking the ocean, this seafood restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
EdenRoc Lounge&Restaurant - This beachfront seafood restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open select days.
Yachting Bar - This lobby lounge serves breakfast and light fare. Happy hour is offered. Open daily.
Sporting Bar - This poolside bar serves light fare only. Open select days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to April 24:
  • One of the dining venues
  • Beach
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 120.0 per night
  • Rollaway beds are available for EUR 120.0 per night
  • Guests must contact this property in advance to reserve high chairs
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Covered valet parking costs EUR 20 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).
Property Registration Number 010046-ALB-0033

Also known as

Excelsior Palace
Excelsior Palace Hotel
Excelsior Palace Hotel Rapallo
Excelsior Palace Rapallo
Hotel Excelsior Palace
Excelsior Palace Hotel
Excelsior Portofino Coast
Excelsior Palace Portofino Coast Hotel
Excelsior Palace Portofino Coast Rapallo
Excelsior Palace Portofino Coast Hotel Rapallo

Frequently asked questions

Does Excelsior Palace Portofino Coast offer free cancellation for a full refund?
Yes, Excelsior Palace Portofino Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Excelsior Palace Portofino Coast?
Yes, there's an outdoor pool.
Are pets allowed at Excelsior Palace Portofino Coast?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Excelsior Palace Portofino Coast?
Yes. Valet parking costs EUR 20 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Excelsior Palace Portofino Coast?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Excelsior Palace Portofino Coast and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes Pilates and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a private beach. Excelsior Palace Portofino Coast also has a seasonal outdoor pool and a fitness center, as well as spa services and access to a nearby outdoor pool.
Are there restaurants at or near Excelsior Palace Portofino Coast?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and ocean views.
What's the area around Excelsior Palace Portofino Coast like?
Excelsior Palace Portofino Coast is located on the boardwalk/promenade, a short 3-minute walk from Marina di Rapallo and 7 minutes' walk from San Michele di Pagana Beach. Travelers say that the hotel is in a great location.

Excelsior Palace Portofino Coast Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

RINAT, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

exellent
A hotel that sits in front of an amazing view, the service of the entire staff is excellent
ilana, 1-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Great choice
Amazing hotel on the water. So typically old Italy. Loved it.
anne, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Douglas, 7-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Portofino
Excellenr Service. Excellent Room.
Daniel, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Wonderful Rapallo
Cleanliness was outstanding as was maid service. Staff extremely helpful and courteous. Outstanding.
maurice, 6-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Nadine, 5-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Keyvan, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Lovely hotel, parking available. Staff was friendly. The room was a little dated, the toiletries looked like they had been out and not freshened up from the last guest. The terrace was not wiped down outside my room. The beach club was nice.
Megan, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Beautiful hotel with amazing views. Great food and very helpful staff. Wonderful experience!
Lisa, 2-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Sam, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Nice beach area! Sea view
Elena, 3-night romance trip
Verified Expedia guest review

2/10 Poor

TERRIBLE experience!! This hotel is NOT at all a five star property!! It hasn't been redecorated, renovated or updated in any way since the early 80's. There was rarely hot water, the hallways smelled musty and old, and the food was TERRIBLE and ridiculously over priced. The front desk staff was incredibly unfriendly and had no interest in helping us in any way. We've traveled to Italy multiple times over the last 20 years and this was the worst experience I've ever had! I wouldn't recommend this hotel to anyone!
Michael, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The pools & beach clubs are fantastic
Sara, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We come every year during the summer and it is a truly special place for us. The staff are all great and very warm and welcoming.
Judeh, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Dylan, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Best hotel in Portofino period.
This was one of the best hotels I have ever experienced. There are two pools, both kids friendly which I really liked, and an access to the sea water which was just perfectly shallow and calm. Staffs were extremely courteous and responsive. Thank you.
Jeongho, 2-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Good but can do much better
The stay overall was great. The breakfast was nice and the dinner also. I would say that for a five star the hotel is very dated especially where the hotel rooms are, it’s definitely in need of refurbishment. I also find it odd that they do not use fresh fruits for fruit juice like orange, which there is in abundance in Italy. The hotel is in a fantastic location with spectacular views, it just needs some improvement.
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

fatima, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Bellísimo
patricia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Danijela, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

I had a truly wonderful time! The location is fantastic, the premises are superb (great restaurants and bar, private sea access, impeccable maintenance) and the staff are amazing. If I wanted to be nit picking, I would only observe that bathrooms might benefit from an upgrade to today’s standards.
Xavier, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Upon arrival, we were upgraded to a nice corner seaview room with views of the sea and city view of Rapallo. Giacomo, at reception was very helpful and made us a dinner reservation. The beach lounge and pool area is amazing. Definitely coming back soon!
Elvir, 1-night family trip
Verified Expedia guest review

2/10 Poor

The only reason I’m writing this review is because of Angelo the head concierge. He was excellent and the only genuine asset of this property. This was our third visit to the hotel, admittedly it’s been ten years since our last visit. The general manager is either under immense financial strain or has no dignity. The hotel would struggle to gain a three star status how they have a five star status is beyond belief. Please refrain from staying at this hotel unless you like being ripped off from the highest level. The bathrooms in our “ deluxe room “ were from the ninety eighties at best. The food was very expensive for the quality of produce and the surroundings. Never felt more cheated by a hotel in twenty years of frequently travelling.
john, 4-night family trip
Verified Expedia guest review

6/10 Good

The hotel is outdated but room was beautiful.
iryna, 2-night trip
Verified Expedia guest review