Easy check-in, clean lobby/breakfast. We arrived early, but went right to sleep. In the morning, when we wanted to take our showers, the water in the tub did not work, at all. Front desk gave us a room 2 doors down to bathe. Very, very inconvenient, but at least a remedy. We could not turn the heat down in the room but it was comfortable, albeit hot. Room, hotel, personnel very nice. When we were checking out, I felt we should have compensation for the inconvenience; she said she could offer us nothing because we made the res through a third party. My husband is on oxygen, carries a lot of bags with hoses, etc. To change rooms, redress, to walk down the hall to bathe was a challenge, and very time consuming, as we were trying to get an early start, as we had a 12 hour drive to get home.