In the heart of Downtown Hat Yai, Centara Hotel Hat Yai offers a stylish retreat. Unwind at Cense by Spa Cenvaree with a rejuvenating massage or enjoy Asian cuisine at one of two on-site restaurants. With an arcade/game room, outdoor pool, and sun loungers nearby Lee Garden Plaza and Kim Yong Market.
Centara Hotel Hat Yai offers a great location, putting you within just a 10-minute walk of Lee Garden Plaza. Guests can visit the spa to be pampered with Thai massages, facials, or body treatments, and Ginger, one of 2 restaurants, serves Asian cuisine and is open for lunch and dinner. Other highlights include an outdoor pool, a bar/lounge, and a health club. Fellow travelers love the helpful staff.
At a glance
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Hotel size
246 rooms
Arranged over 20 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Minimum Spring Break check-in age is 18
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Children
No cribs (infant beds)
Babysitting*
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1995
Safe-deposit box at front desk
Terrace
Health club
An outdoor pool
Arcade/game room
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Local artist showcase
No plastic drinking straws
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping (surcharge)
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Cense by Spa Cenvaree has 6 treatment rooms including rooms for couples. Services include Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Ginger - This restaurant specializes in Asian cuisine and serves lunch and dinner.
Saneha Cafe - This restaurant specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 350 for adults and THB 225 for children
Housekeeping is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for THB 1177.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Centara Hat Yai
Centara Hat Yai Hotel
Centara Hotel Hat Yai
Hat Yai Centara
Hat Yai Centara Hotel
Hotel Centara
Hotel Centara Hat Yai
Hat Yai Novotel
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Frequently asked questions
Does Centara Hotel Hat Yai offer free cancellation for a full refund?
Yes, Centara Hotel Hat Yai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Centara Hotel Hat Yai?
Yes, there's an outdoor pool.
Are pets allowed at Centara Hotel Hat Yai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Centara Hotel Hat Yai?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Centara Hotel Hat Yai?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Centara Hotel Hat Yai and nearby?
Centara Hotel Hat Yai has a spa and an outdoor pool, as well as a health club and an arcade.
Are there restaurants at or near Centara Hotel Hat Yai?
Yes, there are 2 onsite restaurants, featuring Asian cuisine.
What's the area around Centara Hotel Hat Yai like?
Centara Hotel Hat Yai is in Downtown Hat Yai, a short 9-minute walk from Hat Yai Railway Station and 6 minutes' walk from Lee Garden Plaza.
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Reviews
Centara Hotel Hat Yai Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.8
Location
8.8
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good and satisfying. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Room
Market
Food
Breakfast
Lobby
Restaurant
Massage
Shopping
Reviews
Verified
8/10 Very good
Feb 27, 2026
Clean and friendly staff
Dan
Dan, 2-night trip
Verified
10/10 Exceptional
Mar 13, 2026
Room is clean though dated. Breakfast has many choices, staffs are polite and helpful. Many shopping area around and night market is just downstairs
Siew Chai
Siew Chai, 1-night trip
Verified
10/10 Exceptional
Mar 16, 2026
Great Thai breakfast and cleanliness.
One minor issue I has was that the power outlet was too far from the bed.
Young Soo
Young Soo, 2-night trip
Verified
10/10 Exceptional
Jan 24, 2026
The hotel is very convenient located close to restaurants and everything. Kimyong Market is short distance to walk. Breakfast has all types of local foods to consume.
Amy
Amy, 2-night trip
Verified
8/10 Very good
Mar 15, 2026
Noisy Aircon. But great location.
Prof Sureswaran
Prof Sureswaran, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Great service
Boo Huat
Boo Huat, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2025
Everything was good, including the breakfast spread
Lay Choo,
Lay Choo,, 3-night trip
Verified
8/10 Very good
Feb 1, 2026
Clean Room, given s Corner Room So i guess thats the reason that the Room is big enough.
Cher Leong
Cher Leong, 7-night trip
Verified
8/10 Very good
Jan 5, 2024
Great location
Great breakfast
Vivy
Vivy, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Had a very nice experience during our stay at Centara. From the concierge to reception to housekeeping, the service was top notch. Will be back again. Once again Thank you.
Fumin
Fumin, 3-night trip
Verified
10/10 Exceptional
Jul 5, 2025
convenient location.
Chee Peng
Chee Peng, 3-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Is above average.staffs are friendly and helpful.cleanliness is above average.l like the location-easy access to shopping and market.
Chan
Chan, 4-night trip
Verified
6/10 Good
Jan 26, 2025
Superb location and helpful staff - rest oldish hotel and rooms
Anand
Anand, 2-night trip
Verified
8/10 Very good
Nov 10, 2025
The hotel is very old and should have been renovated. Other than that, the room and everything were perfect and the location is convenient for many dining options.
Wonjak
Wonjak, 6-night trip
Verified
10/10 Exceptional
Jan 26, 2024
Excellent location, friendly staff
Wei Chin Debbie
Wei Chin Debbie, 4-night trip
Verified
10/10 Exceptional
Jul 18, 2025
Except it was located in the busy district but what we like about this hotel is location and the factor that is accessible to everywhere and most of the drivers know where the hotel is located.
AMIN NUR HAJJAR
AMIN NUR HAJJAR, 2-night trip
Verified
8/10 Very good
Sep 25, 2024
Centralized very good location - best of all hotels.
Cher Leong
Cher Leong, 3-night trip
Verified
10/10 Exceptional
Mar 5, 2025
Good place for family
Easy to access for food and street shopping
EDDY
EDDY, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2024
Nice cozy hotel with lots of food option within the hotel as well as outside hotel
Clara
Clara, 2-night trip
Verified
10/10 Exceptional
Mar 7, 2025
Great stay!
Enjoyed my stay there. Staff were all very friendly and helpful. The surrounding area is full of markets and a mall. Love the location.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Oct 14, 2024
Comfortable & Clean
Friendly & Approachable Staff
Tham
Tham, 3-night trip
Verified
8/10 Very good
Feb 17, 2025
Located right downtown
Convenient in the middle of the action
Mathieu
Mathieu, 3-night trip
Verified
10/10 Exceptional
Feb 4, 2024
Perfect place to stay when in Hatyai. Clean rooms and friendly/helpful staffs
HAZRINAH
HAZRINAH, 2-night trip
Verified
10/10 Exceptional
Nov 26, 2024
Great location in Hat Yai. Very helpful staff, recommend the Roti for breakfast down at the street level cafe as you enter the hotel. Would stay again.
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2025
The staff here is simply the best. Nan, Chumpunuch, Suchada, Preeda were especially the best. But the luggage and elevator staff were excellent as well. As long as the staff is this good, I will always come here.