Not good at all. Took ages to check in. They had 4 staff on the desk but only 2 working (very slowly). Room is really tired. Needs a complete makeover as does the whole block. Also had to have the key card changed twice in our 2 night stay due to it not working. Room is budget looking i.e. everything about it screams cheap and nasty, from the 70s carpet to the broken light fittings, dirty looking bathroom and broken TV. Also, no aircon, so room was very hot (it was around 23 deg outside during the day). Not what you expect for a £200 a night room. On the plus side, it was clean, just didn't look it.