Experience Vienna's vibrant heart at NH Collection Wien Zentrum, where modern luxury meets urban charm. Savor a buffet breakfast, unwind in the sauna or rooftop garden, and explore MuseumsQuartier with bike rentals nearby. With multilingual staff and express check-in/check-out services, this hotel offers a seamless stay.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Pet friendly
Free WiFi
Restaurant
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Restaurant
Breakfast available
Fitness center
Sauna
Room service
Airport shuttle
Limo/town car service
Terrace
24-hour front desk
Air conditioning
Front-desk safe
Feel at home (6)
Free cribs/infant beds
Private bathroom
Separate sitting area
Television
Terrace
Daily housekeeping
The current price is $139
$139
$160 total
includes taxes & fees
Jun 7 - Jun 8
Why we love this property
Diverse dining options
Buffet breakfast features vegetarian and vegan options. The hotel serves locally-sourced food, with 80% from nearby producers.
Sleep in comfort
Slip into soft bathrobes after selecting from the pillow menu. The blackout drapes ensure deep sleep on hypo-allergenic, premium bedding.
Vienna (XWW-Vienna West Train Station) - 10 min walk
Vienna West Station - 10 min walk
Neubaugasse U-Bahn - 2 min walk
Zieglergasse U-Bahn - 2 min walk
Kaiserstraße Tram Stop - 7 min walk
Airport shuttle (surcharge)
Restaurants
McDonald's - 1 min walk
Starbucks - 2 min walk
Café Ritter - 3 min walk
Chez Bernard - 2 min walk
Trzesniewski - 2 min walk
About this property
NH Collection Wien Zentrum
When you stay at NH Collection Wien Zentrum, you'll be within a 15-minute walk of Naschmarkt and MuseumsQuartier. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the restaurant. Also, Vienna State Opera and Belvedere are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Neubaugasse U-Bahn is steps away and Zieglergasse U-Bahn is 2 minutes.
At a glance
DONE
Hotel size
73 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
Offsite parking nearby (EUR 24.90 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–11 AM on weekdays and 7 AM–noon on weekends
Restaurant
Room service (limited hours)
Water dispenser
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Terrace
Fitness center
Sauna
Locally sourced food is prioritized
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Renewable energy used
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Reception hall
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 5.00 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 to 24.90 per person
Airport shuttle service is offered for an extra charge of EUR 45 per person (roundtrip)
Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 35.0 per night
Pets
Pets are allowed for an extra charge of EUR 35 per pet, per night
Parking
Parking is available nearby and costs EUR 24.90 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the fitness facility
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parking for this property is based at a different location, Andreasgasse 6, A-1070, Vienna, Austria.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
NH Wien Zentrum Hotel Vienna
NH Wien Zentrum Hotel
NH Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel Vienna
Nh Atterseehaus Vienna
NH Collection Wien Zentrum Hotel
NH Collection Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel
NH Collection Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel Vienna
Frequently asked questions
Does NH Collection Wien Zentrum offer free cancellation for a full refund?
Yes, NH Collection Wien Zentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Wien Zentrum?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per night.
Is airport shuttle service offered by NH Collection Wien Zentrum?
Yes, an airport shuttle is available. The charge is EUR 45 per person roundtrip.
What are the check-in and check-out times at NH Collection Wien Zentrum?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 10 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at NH Collection Wien Zentrum?
No, this hotel doesn't have a casino, but Casino Wien (5-min drive) is nearby.
What is there to do at NH Collection Wien Zentrum and nearby?
NH Collection Wien Zentrum has a sauna and a fitness center.
Are there restaurants at or near NH Collection Wien Zentrum?
Yes, there's an onsite restaurant.
What's the area around NH Collection Wien Zentrum like?
NH Collection Wien Zentrum is in Neubau, a short 2-minute walk from Neubaugasse U-Bahn and 12 minutes' walk from Naschmarkt.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was very good with a great selection of options and excellent service. (19 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Breakfast
Value
Family friendly
Public transport
Shopping
Cities
Transportation
Reviews
Verified
8/10 Very good
Mar 15, 2026
A bit of a more spartan hotel, although room was large, clean, and quiet
Jonathan
Jonathan, 6-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Very good location nice room helpful recpetion people
Adva Lior
Adva Lior, 4-night trip
Verified
8/10 Very good
Dec 13, 2025
All was nice, easy and comfortable
Thorbjørn
Thorbjørn, 2-night trip
Verified
10/10 Exceptional
Mar 19, 2025
Perfect location and spacious rooms!
Franciscus
Franciscus, 4-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Elias was extremely helpful and professional as were all the counter staff. It was lovely to be met by such great staff. The room was AMAZING! Location fantastic!
Virginia
Virginia, 3-night trip
Verified
8/10 Very good
Sep 22, 2025
Good location
Needs room key to enter the elevator
Parking under the hotel
Staff are helpful
Room is clean and comfortable
Abdulqadir
Abdulqadir, 2-night trip
Verified
10/10 Exceptional
May 11, 2025
Hotel with nice and spacious rooms
Very nice hotel with very spacious and large room. Breakfast was great and location is on a very popular high street! With bars and restaurants nearby.
Omar
Omar, 1-night trip
Verified
10/10 Exceptional
Jun 1, 2025
Nice and helpful folks. Great location.
Emanuel
Emanuel, 7-night trip
Verified
10/10 Exceptional
Jan 14, 2026
We absolutely loved our stay at the NH Collection Hotel in Vienna. We were delighted to receive a room upgrade, which was a lovely and much-appreciated surprise. The room itself was fabulous — spacious, comfortable, and beautifully presented.
The location is unbeatable, right on the main shopping street and perfect for exploring the city on foot. The staff were friendly, professional, and very helpful throughout our stay, which made the experience even better.
This was our third stay at an NH Collection property, and once again it lived up to our expectations. We always enjoy staying with this chain and would happily return. Highly recommended!
michael
michael, 4-night trip
Verified
10/10 Exceptional
Jul 11, 2025
Nice front desk service. Clean room. Convenient area.
Hungyi
Hungyi, 3-night trip
Verified
10/10 Exceptional
Oct 8, 2024
Great find in Vienna!
We had a great stay and a perfect hotel, right in the center of everything! Totally recommend the location. Staff was very accommodating and informative!
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Feb 9, 2024
Great location on central street close to Museums. Subway station just across the street, well connected to the train station and the airport train (CAT). Friendly staff and superb breakfast!
Carlos
Carlos, 6-night trip
Verified
10/10 Exceptional
Jan 21, 2024
Simply amazing
Wonderful stay, beautiful & spacious room, really nice and comfy and perfect location on one of the most famous streets in Vienna!
Diana
Diana, 2-night trip
Verified
10/10 Exceptional
Dec 2, 2024
Excellent hotel in the heart of Budapest
We stayed at the hotel for 3 nights in December 24, a very nice hotel, wonderfully located in the heart of Budapest, close to the Jewish Quarter and public transportation. Clean hotel, large rooms with everything you need for a pleasant stay, the hotel staff is very welcoming and cordial, a very varied breakfast with a selection of options, all delicious and well presented, wholeheartedly recommended, reasonable price for the value, I will definitely recommend my friends to stay at this hotel
Dan
Dan, 5-night trip
Verified
10/10 Exceptional
Jan 28, 2024
Great property - the rooms were amazing for the price! Didn't realise when we booked it was right off the main shopping street - but it didn't impact the stay and none of the noise carried!
Hannah
Hannah, 3-night trip
Verified
6/10 Good
Nov 26, 2025
There was a lack of good communication between the 2 NH facilities. I was not given a full offer of means of transport from one to another. The conference location was very unacomodating while the downtown location concierge was very friendly and helpful. If it was not for the airport staff, i would have most likely been stranded at the airport with a fully paid hotel room.
Joshua
Joshua, 1-night trip
Verified
10/10 Exceptional
Aug 4, 2024
Great location huge rooms
For city center hotel the rooms are huge they felt like a suite in most hotels. Big desk to work on full living room and even an amazin balcony. The hotel is in district 7 which is probably the most accesable district to center of Vieena 2 stops on orange line and even walkalbe if you like. Also I think 7th district is one of the best nieghboorhoods in Vienna in terms of shopping dinning nightlife much better than center
Oren
Oren, 2-night trip
Verified
10/10 Exceptional
Mar 18, 2024
Great hotel at an excellent location.
Great hotel in a excellent location. Right in the middle of Mariahilfer shopping and dining area with easy access to public transport and within walking distance to Inner Stadt where a lot of the museums & palaces are. The service was amazing and the room was comfortable for a our family of three. Price was amazing too! Only complaints were the bed was rock hard and the bathtub had and awkward design where the tub door interfered with the bathroom door. Also very tall bathtub that could be dangerous for children/elderly. Overall, would definitely stay again.
Joel
Joel, 2-night trip
Verified
10/10 Exceptional
Feb 26, 2024
Location and the staff are the best about this hotel. Staff are very polite and professional. We felt at home and safe. Rooms are pretty big despite its located in europe. I left my apple watch and they reached out to me via email ASAP. They reply promptly to my emails. Shopping, restaurants and public transportation is just right outside the hotel. My family and I enjoyed our stay. We’ll definitely recommend to others.
Karen Yumul De
Karen Yumul De, 7-night trip
Verified
6/10 Good
Sep 21, 2024
We stayed at this hotel in Sept 2024. Location was really good access to underground fantastic.
I was concerned at safety as we often came back to the hotel or left the hotel and there was no one on reception but the lift directly behind reception is accessible by everyone you didn't need to use your room card which most hotels have these days.
On our arrival late we witnessed ourselves a homeless person came to the desk and wanted the sweets from the jar on reception.
It also wasn't the quietest of hotels in terms of between rooms we had a number of disrupted nights because of either rooms next to or above.
All in all disappointing but the city is breathtaking
Elizabeth
Elizabeth, 8-night trip
Verified
4/10 Fair
Aug 15, 2023
Property location was great - in the middle of the city so very convenient. However, the property is on the older side and a bit run down. A/C wasn’t super strong so you might have issues during peak summer time (when we stayed). The hot water also suddenly went out one morning while we were showering. Someone from the maintenance team came & checked but was not able to figure it out. Ended up showering in an un-used room.
Overall, wasn’t terrible but was not super positive either.
Kyle
Kyle, 3-night trip
Verified
6/10 Good
May 7, 2024
Not a cozy hotel, but OK
When entering the reception from the public parking, I was really disappointed. The very small reception was in the public corridor from the parking. Not what you expect from a 4star hotel at all. First room had only 2 small windows and was dark, the second one was next to a building with a lot of noise, the third one on the backside was ok. Good beds, but 2 single beds, which was not very romantic, small shower. A lot of noise from the air extraction in the room. It's a practical large room but nothing more. Location is OK close to the metro. Breakfast was very good with a very good service, located on the 7th floor. No bar in the hotel.
Paul
Paul, 2-night trip
Verified
6/10 Good
Sep 28, 2023
Great location, dirty room.
1. The room we got had dirty walls and spiders coming out of the ceiling.
Even after room cleaning service the toilet wasn't cleaned and there were spider webs on the ceiling.
2. Room cleaning service missed our room one day.
3. We asked for late check out (an extra 1 hour) and we were told no problem, but when we came to the room to get checked out they locked our key to the room (forgot that we asked late check out) and asked for extra payment for late check out even though they didn't say anything about extra cost when we asked for the late check out.
4. Breakfast was good but nothing you won't get at any other 4-5 star hotel, service at breakfast was good.
5. Location was the only feature of the hotel that was really great, possibly best Location in vienna.