After flight delays and long car rental lines, we arrived at our hotel at 3 am to be told that the hotel had been oversold, and we did not have a room. This was extremely frustrating as I had booked my room well in advance. Kindly, the night attendant offered us a room that they couldn’t offer due to a burn in the carpet. It was a king only so my daughter had to sleep on the floor- they could not even offer us extra bedding. The next morning, I was told that I needed to “hurry down” if I wanted my double room for the second night. Seems they would have prioritized giving me a room since they sold my original room out from under me. The hotel itself seemed good but this was a very frustrating and disappointing experience. At the very least, they should have communicated with me so I wasn’t facing finding another room at 3 in the morning. Very scary for a mom and her two daughters to be in a place that is u familiar to them and out looking for a room to stay in the middle of the night. At the very least, I should have been refunded my first night by the hotel but they offered nothing