Positive Points:
- The property was impeccably clean and well-maintained.
- The food was exceptional, and the dining experience, especially during breakfast, exceeded expectations (A+++).
- The staff was consistently friendly and wore welcoming smiles.
Areas for Improvement:
- Check-in process was prolonged, requiring more time than expected.
- Encounter with malfunctioning door locks prevented us from leaving the room freely.
- Although a kettle was provided later, it was missing its base, hindering our ability to enjoy in-room tea or coffee.
- The hotel's location is somewhat remote, making it a bit distant from the city center.
Overall Impression:
Despite the minor inconveniences, this property offers a pleasant experience with numerous family-friendly activities. I recommend visiting the resort with ample time to fully indulge in its facilities.