I booked two rooms for my family coming in from Michigan and Arkansas for a funeral , one family arrived and their room was fine , the other family didn’t arrive till 6:00 am they got to their room it was filthy , had a big red spot on the floor looked like koolaid was spilled then the bed clothing was horrible had stains all over them , they went to the front desk the guy working was very rude , he told my family member there wasn’t anything he could do untill housekeeping came in at 10:30 , they drove all night they were tired and just wanted to shower and grab a couple hours of sleep , they ask for a couple extra towels , the guy working said he didn’t have time and told him to go back to his room ! Very unprofessional !!! But my family member just went back to the room and waited for house keeping ! Which he shouldn’t have had to do !!!