Booked handicap room because of serious leg injury, asked for bottom floor, would not accommodate us. At check in clerk was rude and told me that I could not put key cards in or near wallet or it would de-magnetize the cards, absurd. After getting to room key cards did not work. Back down to desk and he again rudely said I made mistake and de-magnetized the cards. Back to room keeping cards well away from wallet or phone and they still did not work. Back to desk again, all unable to walk, due to leg injury. Finally clerk admitted the handicap rooms card readers do not work and they have to physically unlock door with a key every time we need to get into the room. Extremely inconvenient.
Also 30 minutes after the breakfast opened there was already no coffee, no juice, and no fruit. Attempted to get staff to perform refills with no luck. Will never stay at this establishment again.