I was first given room 204 I believe and the matress was very deformed and there were big bumps stciking out, then I went to the desk and requested a new room, I was given room 208 and I had the same issue with the matress being completely deformed on one side, (bumby - big bums, it almost looked as if a pillow had been forgotten under the sheets), probably the most used. At this point I had driven almos 5 hours and it is around 12:40 AM... So I decided to just go to sleep on the opposite side... This hotel used to be my favorite, I do go often to Elko for work, alwasy very clean, and very friendly people, no matther what time of day or night I check in, that part hasn't changed, but I feel that the rooms are not being cared for the way they used too just afew short months ago... The matresses definitely need to be replaced. Nor sure how many more rooms are in the same condition. Perhaps housekeeping are not being heard when reporting this type of issues. Somehow, the general manager lor someone, ost his passion for offering the best night rest and service. I do hope that these matresses ar4e replaced, and that the entire hotel is inspected at least for this type of issue. Thank you so much ofr your time and attention and most importantly for taking care of this issues.