2/10 Mediocre
16 ago. 2018
We arrive on time for our reservation, when we get to the rooms, inside the bed my husband notice a very strong smell to urine, immediately he asked to the person in charge that at least he change it for another room or cancel the reservation, this person was rude and answer that he couldn't do that and he'll charge for the 2 nights, he gave us another room and the same situation or maybe worst. At the end we call to Expedia and they only apologize and said that they only could manage that we paid 1 night. We were angry and frustrated, please don't even think in this place. The pictures looked completely different that the reality.
Sergio
Sergio, viaje de 2 noches
Opinión verificada de un huésped de Expedia


















