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Melia Hanoi

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Near Hoan Kiem Lake, Melia Hanoi offers a luxurious retreat with shopping on site and a coffee shop. Treat yourself to spa treatments at Oasis Spa or relax by the outdoor pool with sun loungers. Multilingual staff are available to assist you during your stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is $120
$136 total
includes taxes & fees
Jun 7 - Jun 8

Why we love this property

Work and play perfected
Strategically located in the city center, this hotel offers a business center with 12 meeting rooms. After work, indulge in spa services and unwind at the bar.
Dining options galore
Culinary explorers find 2 restaurants, a cafe, and a bar at this hotel. Buffet breakfast and private dining create unforgettable meals for couples.
Spa sanctuary
A full-service spa offers daily treatments from facials to hot stone massages. Guests recharge in the sauna, hot tub, or steam room. The 24-hour gym awaits.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for The Level Suite

City view

The Level Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for The Level Premium

The Level Premium | Minibar, in-room safe, desk, laptop workspace

The Level Premium

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for The Level Suite with Balcony, Adult Only

Minibar, in-room safe, desk, laptop workspace

The Level Suite with Balcony, Adult Only

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (3AD)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (3AD)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (The Level 3AD)

City view

Suite (The Level 3AD)

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Level Suite with Balcony - Adults Only (3 Adults)

Minibar, in-room safe, desk, laptop workspace

The Level Suite with Balcony - Adults Only (3 Adults)

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (The Level 3AD)

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Restaurant
HOTEL du LAC SIGNATURE
Old Quarter
  • Pool
  • Free breakfast
  • Spa
  • Parking available
10.0 out of 10, Exceptional, 368 reviews
The price is $100
$113 total
includes taxes & fees
May 31 - Jun 1
HOTEL du LAC SIGNATURE
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About the neighborhood

Map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235

What's nearby

  • Hoa Lo Prison Museum - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
  • Train Street - 10 min walk - 0.9 km
  • Hanoi Opera House - 12 min walk - 1.0 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Hanoi Railway Station - 11 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Long Bien Station - 27 min walk
  • Airport shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Meliã - ‬2 min walk
  • ‪Garbo - ‬1 min walk
  • ‪Starbucks Reserve Quang Trung - ‬1 min walk
  • ‪Hào Café Hanoi - ‬2 min walk
  • ‪Bún Bò Huế O Xuân - Cơ Sở 2 - ‬2 min walk

About this property

Melia Hanoi

  • Melia Hanoi puts you in a great location, within just a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can visit the spa to be pampered with hot stone massages, facials, or body scrubs, and Mosaico, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a health club. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 306 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Bus station shuttle*
DONE

Offsite

    • Casino shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Stroller

What to do

  • Shopping

Working away

  • Business center
  • 12 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Built in 1999
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 394
  • Wheelchair-accessible restaurant
  • Magnifying mirror
  • Tile flooring in public areas

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oasis Spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Dining

Mosaico - This restaurant serves breakfast, lunch, and dinner.
Cham - This restaurant serves dinner only. Open select days.
Garbo - Onsite bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: VND 1000000 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 571725 for adults and VND 277200 for children
  • Airport shuttle service is offered for an extra charge of VND 1990000 per vehicle (one-way, maximum occupancy 3)
  • Bus station shuttle service is offered for an extra charge
  • Casino shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 1843380.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hanoi Melia

Melia Hanoi

Melia Hotel Hanoi

Hanoi Sol Melia

Melia Hanoi Hotel Hanoi

Sol Melia Hanoi

Melia Hanoi Hotel

Melia Hanoi Hotel

Melia Hanoi Hanoi

Melia Hanoi Hotel Hanoi

Frequently asked questions

Is there a pool at Melia Hanoi?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Melia Hanoi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Melia Hanoi?

Sorry, there's no onsite parking at Melia Hanoi.

Is airport shuttle service offered by Melia Hanoi?

Yes, an airport shuttle is available. The charge is VND 1990000 per vehicle one-way.

What are the check-in and check-out times at Melia Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Melia Hanoi and nearby?

Melia Hanoi has a spa and an outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near Melia Hanoi?

Yes, there are 2 onsite restaurants.

What's the area around Melia Hanoi like?

Melia Hanoi is in Hoan Kiem, a short 8-minute walk from Hoan Kiem Lake and 17 minutes' walk from Hanoi Old Town Night Market.

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Reviews

Melia Hanoi Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a wide variety of delicious options with many fresh choices. (14 reviews)
  • The spa offered an incredible massage and service with a flawless experience. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Food
Restaurant
Breakfast
Taxi
Bar
Bed

Reviews

Verified

10/10 Exceptional

Super friendly staff. Good gym. Good selection of food and drinks.
Stina, 4-night trip
Verified

10/10 Exceptional

Spotless rooms, amazing breakfast, helpful and kind staff.
Ernest Quentin, 7-night trip
Verified

10/10 Exceptional

Large & clean rooms, professional staff, good facilities (although the jacuzzi wasn’t working in the spa), amazing breakfast. Definitely highly recommended. Good location about 10-12mins walk from the centre of the old quarter, train street and Hoan Kiem lake.
Matthew, 4-night trip
Verified

10/10 Exceptional

helpful staff at check in, lovely room.Nice bar area
Mark, 2-night trip
Verified

10/10 Exceptional

Everything was perfect and the most comfortable beds ever!
Victoria, 1-night trip
Verified

10/10 Exceptional

Great room and warmth staff.
Boon Hai, 2-night trip
Verified

10/10 Exceptional

Best hotel staff ever
Jackeen, 2-night trip
Verified

10/10 Exceptional

Breakfast menu great selection and service! Excellent staff! Great area for bar location to meet, greet, and free discussion!
Eugene, 2-night trip
Verified

10/10 Exceptional

Great location
Haizheng, 4-night trip
Verified

8/10 Very good

Comfortable room, great service (we had several repairs and these were addressed quickly). Good location. Sound proofing was not great - we had to listen to frisky neighbours unfortunately.
Jacqueline, 5-night trip
Verified

8/10 Very good

Excellent hotel in convenient location in Hanoi
Kevin, 3-night trip
Verified

10/10 Exceptional

Good atmosphere, staff, restaurant
RYO, 2-night trip
Verified

6/10 Good

Many other good hotels in the area, so I don't think I will return to this hotel. Overall, the hotel is nice, in a quiet area which is close enough to the old quarter. Room was big and clean but with a musty smell. Pool and pool area are quite small and the water is cold. Pool menu is limited and overpriced. Did not take the breakfast as it was overpriced while there are alternatives around.
yaron, 2-night trip
Verified

10/10 Exceptional

Room is very nice and clean.
CHI NUN, 2-night trip
Verified

10/10 Exceptional

The rooms were very comfortable, nice, and clean. The Level lounge was great to have access for visits by guests and quiet place to relax.
3-night trip
Verified

10/10 Exceptional

Nice cleaned room and great service. The staffs go beyond to help us out.
Sat, 3-night trip
Verified

8/10 Very good

Good hotel, decent size room, staff are polite and helpful, wide variety breakfast, there are restaurants and coffee shops very near to the hotel.
Chi Fai, 2-night trip
Verified

10/10 Exceptional

Excellent location !
Maria, 1-night trip
Verified

10/10 Exceptional

Lovely hotel warmly staff and good restaurants.
TEBNOMA DAVID, 1-night trip
Verified

10/10 Exceptional

It was great stay at the Meliá Hotel Hanoi. Appreciated the warm welcoming from the front desk staff at the 20 floor. Restaurant staff very nice and friendly. The Lobby bar is amazing ! Lovely and friendly staff . I highly recommanded Meliá a beautiful hotel very clean and in middle of the old quarter. Accessible to everything you need in Hanoi center .
TEBNOMA DAVID, 2-night trip
Verified

10/10 Exceptional

Great choise

Wonderful hotel, modern and comfortable. Has everything you need. Good location
Tal, 3-night trip
Verified

10/10 Exceptional

Close to the lake lots of restaurants to eat and ok to walk around at night
huong, 2-night trip
Verified

10/10 Exceptional

Great location, bar,staff
Manoj, 3-night trip
Verified

10/10 Exceptional

Excellent large hotel. Fantastic buffet breakfast. And still walkable to the whole old quarter.
Bryna, 2-night trip
Verified

10/10 Exceptional

We had a wonderful stay. Great staff and delightful service. The buffet breakfast was delicious and outstanding in terms of variety. Convenient location.
Bernard, 4-night trip