The first room we were placed in was a suite on the first floor. After a long day of travel, we were excited to be able to relax, but as soon as we went into the room, we could tell that it had not been cleaned. The beds were made, but there were stains on everything (carpet, linens, mattress). There was some sort of substance dripping off of the nightstand. We called the front desk and they were quick to put us into a new room. While we appreciate them being able to move us, the entire experience left a bad taste in our mouth.