Nestled in the business district, Exe Prisma Hotel offers a warm welcome with its on-site Italian restaurant, Nº14 Fourteen Restaurant. Enjoy breakfast, lunch or dinner here or grab a coffee at the cafe; explore nearby Caldea Spa and Pyrenees Andorra Shopping Centre; take advantage of dry cleaning services and car rentals on site; relax with free in-room WiFi after hitting the slopes via ski shuttle.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Parking available
Free WiFi
Restaurant
Air conditioning
Bar
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
Room service
Coffee shop/cafe
24-hour front desk
Coffee/tea in a common area
Car rentals on site
Front-desk safe
Snack bar/deli
Water dispenser
Feel at home (6)
Private bathroom
Cable/satellite TV service
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
Elevator
The current price is $66
$66
$74 total
includes taxes & fees
Jun 18 - Jun 19
Why we love this property
Flavors of Italy
Italian cuisine takes center stage in the restaurant. A cafe, bar, and daily buffet breakfast round out dining options with vegetarian, vegan, and local fare.
Premium sleep paradise
Melt into premium bedding each night as turndown service sets the mood. Blackout drapes ensure uninterrupted slumber while deep soaking tubs await.
C/ del Fener, 14, Les Escaldes, Escaldes-Engordany, 700
What's nearby
Illa Carlemany Shopping Center - 3 min walk - 0.3 km
Caldea Spa - 5 min walk - 0.4 km
Fountain Circuit 1 Trail - 5 min walk - 0.4 km
Andorra Massage - 9 min walk - 0.8 km
Pyrenees Andorra Shopping Centre - 14 min walk - 1.2 km
Getting around
La Seu d'Urgell (LEU) - 50 min drive
Barcelona El Prat Airport (BCN) - 166 min drive
L'Hospitalet-pres-l'Andorre Station - 39 min drive
Porté-Puymorens Station - 42 min drive
Burton's Station - 44 min drive
Restaurants
La Buena - 3 min walk
La Tagliatella Escaldes - Engordany. Andorra - 2 min walk
La Mafia - 3 min walk
Hotel Tudel - 3 min walk
L'informal - 3 min walk
About this property
Exe Prisma Hotel
Located within a 10-minute walk of Caldea Spa, Exe Prisma Hotel puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. For a bite to eat, guests can check out Nº14 Fourteen Restaurant, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a snack bar/deli.
At a glance
DONE
Hotel size
55 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 30 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service
Snack bar/deli
Water dispenser
Traveling with children
Children's menu
What to do
Ski lessons nearby
Snowboarding nearby
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Ski
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snowboarding nearby
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
2 bathrooms
Deep soaking bathtub
Shower/tub combination
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Nº14 Fourteen Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Breakage deposit: EUR 200 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15.00 for adults and EUR 15.00 for children
Parking
Self parking costs EUR 30 per night
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ahotels Prisma
Ahotels Prisma Escaldes-Engordany
Ahotels Prisma Hotel
Ahotels Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel
Exe Prisma Escaldes-Engordany
Exe Prisma
Ahotels Prisma Les Escaldes
Hotel Exe Prisma Andorra/Escaldes-Engordany
Exe Prisma Hotel Hotel
Exe Prisma Hotel Escaldes-Engordany
Exe Prisma Hotel Hotel Escaldes-Engordany
Frequently asked questions
Does Exe Prisma Hotel offer free cancellation for a full refund?
Yes, Exe Prisma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Exe Prisma Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Exe Prisma Hotel?
Yes. Self parking costs EUR 30 per night.
What are the check-in and check-out times at Exe Prisma Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Exe Prisma Hotel and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling.
Are there restaurants at or near Exe Prisma Hotel?
Yes, Nº14 Fourteen Restaurant offers Italian cuisine.
Does Exe Prisma Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Exe Prisma Hotel like?
Exe Prisma Hotel is in the heart of Escaldes-Engordany, a short 7-minute walk from Caldea Spa and 15 minutes' walk from Pyrenees Andorra Shopping Centre.
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Reviews
Exe Prisma Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Location
8.8
Staff & service
8.6
Property conditions & facilities
Popular mentions
Parking
Service staff
Room
Location
Reviews
Verified
10/10 Exceptional
Dec 25, 2025
Staffs are really friendly and helpful, location is perfect, walking distance to the shopping area
Irvan Saputra
Irvan Saputra, 3-night trip
Verified
10/10 Exceptional
Jul 6, 2025
Big rooms!
Hemant
Hemant, 3-night trip
Verified
10/10 Exceptional
Oct 13, 2023
Better than expected for the price
We had a lovely stay in a very large room. Very comfortable and clean. Good location. Parking is 20€ extra per night.
Tobias
Tobias, 1-night trip
Verified
8/10 Very good
Jul 13, 2025
Property was we situated in an area that was easy walkable to shopping and restaurants. Clean and nice staff. Breakfast buffet had a very nice selection.
A/C was not working very well, reported situation twice but even with repair not very cool. Center of hotel is completely open so you can see from the lobby to the top floor, this also means the sound is free to travel....at times it felt like the people in the lobby were in our room.
Parking garage is fine for small cars. We had to switch to an outdoor lot to better accommodate our rental vehicle size.
Marianna
Marianna, 3-night trip
Verified
10/10 Exceptional
Nov 16, 2024
Exe Prisma hotel exceeded all of our expectations. The room was clean, spacious and comfortable. We had also purchased a half board and the food was absolutely excellent! Would definitely recommend and if I return to Andorra de la Vella, I will for sure return here again.
Louise
Louise, 1-night trip
Verified
10/10 Exceptional
Jun 14, 2025
The hotels is updated, very clean and the family room was huge!
Emilie
Emilie, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2025
Great hotel and great staff attention
Mario
Mario, 1-night trip
Verified
10/10 Exceptional
Aug 6, 2024
Great place to be
Naji
Naji, 1-night trip
Verified
10/10 Exceptional
May 13, 2023
A clean modern hotel with friendly staff.
karon
karon, 1-night trip
Verified
10/10 Exceptional
Sep 4, 2022
Great Hotel in a lively area. Cool tips from staff and a very helpful team. Thanks for the stay
Markus
Markus, 1-night trip
Verified
4/10 Fair
Apr 20, 2026
Two years ago, I stayed in Andorra and had a great experience. This time, I returned to celebrate my daughter’s 9th birthday and booked a hotel in the city center, but unfortunately, it did not meet our expectations.
At check-in, we were told that parking costs 30 euros per night, despite it being listed in the reservation. We also arranged a birthday cake and were told it would be provided free of charge.
Problems started immediately. The elevator was covered in cardboard and became increasingly dirty with dust and construction debris. Every morning we were woken up by construction noise. In the room, the hair dryer stopped working after 30 seconds but was replaced the same day—however, the staff showed no apology or understanding.
The bathroom was not properly cleaned, basic items were missing, and the bed linens were not arranged correctly. Housekeeping was inflexible with cleaning times. The internet did not work at all, even after we reported it twice.
The biggest disappointment was the birthday cake. It was promised in the morning, but no one came. We waited until 4 p.m., went out, and only received it at 10 p.m., which was far too late and poorly organized.
Additionally, the air conditioning did not work, making the room uncomfortable.
Overall, this was a very disappointing stay. For the price we paid, the service was far below expectations. In my opinion, this hotel deserves no more than 2 stars, and I would not recommend it.
Sabina
Sabina, 3-night trip
Verified
6/10 Good
Feb 10, 2024
Even though on website it says parking available at the property, we had to find another parking spot due to the parking being full.
Cristian
Cristian, 3-night trip
Verified
4/10 Fair
Feb 5, 2025
Our room smelled like cigarettes. Very strong! Couldn’t sleep all night. Told the receptionist. She said that she will contact the other room where they were smoking. I was disappointed that they didn’t offer to give us a different room. Just a sorry for your convenience!
Hedieh
Hedieh, 1-night trip
Verified
8/10 Very good
Apr 1, 2026
Personal atento y habitación limpia y espaciosa.
Buen desayuno
jose
jose, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Quarto muito bom, localização perfeita, café da manhã extraordinário.
Único senão é que fiquei nos quartos da coluna 207 & 208, onde o duplicador da internet não alcança.
Valeria
Valeria, 6-night trip
Verified
6/10 Good
Jan 13, 2026
A internet bastante precária.
Aline
Aline, 3-night trip
Verified
8/10 Very good
Jan 9, 2026
Internet Wi-Fi péssima. Café da manhã excelente. Cama boa, quarto espaçoso, acústica deixa a desejar…. Localização excelente, estacionamento muito caro.
LILA parente
LILA parente, 3-night trip
Verified
10/10 Exceptional
Dec 30, 2025
tudo impecavel
Hugo
Hugo, 2-night trip
Verified
8/10 Very good
Dec 24, 2025
La habitación muy buena, el personal muy bien.
Lo único y que en 2025 siga de esta manera es que el wifi era muy muy malo, me oarece un servicio escencial que sea de calidad hoy en día.
No hay excusas.
Leonardo
Leonardo, 2-night trip
Verified
10/10 Exceptional
Dec 23, 2025
La habitación super comoda
Maria Corina
Maria Corina, 1-night trip
Verified
10/10 Exceptional
Nov 1, 2025
Parfait. Hôtel très agréable et bien situé. Personnel très aimable ! Le petit moins : le prix du parking
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Nov 1, 2025
Chambre familiale spacieuse et propre(2 SDB 2 wc). Literie confortable. Bien décorée. Accueil attentionné. Petit déjeuner délicieux.
Caroline
Caroline, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Parfait.
Parfait.
Laurent
Laurent, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Muy céntrico. Muy buen desayuno
NATIVIDAD TORREÑO
NATIVIDAD TORREÑO, 1-night trip
Verified
8/10 Very good
Oct 9, 2025
Ilmastointi oli melko vaatimaton. Huoneessa oli lämmintä tullessamme noin 28 ja viilennys toimi huoneessamme ainostaan ikkunan avaamalla. Käytävästä tuli äänet melko voimakkaasti huoneeseen. Muuten erittäin mainio hotelli.