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Novotel Campo Grande

4.0 star property
Family-friendly hotel with outdoor pool, near Campo Grande Shopping Mall

Choose dates to view prices

Surrounded by Carandá Bosque's lush scenery, Novotel Campo Grande offers a haven for families and golf enthusiasts. Tee off on the 9-hole course, unwind with international cuisine at Restaurante 365, or simply relax in the garden or by one of two pools. With WiFi throughout and activities like a playground and arcade/game room to keep everyone entertained.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Conference center
  • Business center
  • 5 meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels
The current price is $60
$63 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Apartment, 1 Double Bed with Sofa bed

Superior Apartment, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Superior Apartment, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Double Bed

Superior Apartment, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Superior Apartment, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 3 Twin Beds

Superior Room, 3 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Avenida Mato Grosso 5555, Jardim Copacabana, Campo Grande, MS, 79031-960

What's nearby

  • Indigenous Nations Park - 2 min walk - 0.2 km
  • Park of Powers - 6 min walk - 0.6 km
  • Campo Grande Shopping Mall - 3 min drive - 2.4 km
  • Rubens Gil of Camillo Convention Center - 4 min drive - 3.2 km
  • Pantanal Aquarium - 4 min drive - 3.2 km

Getting around

  • Campo Grande (CGR-Campo Grande Intl.) - 26 min drive

Restaurants

  • ‪Manakish - ‬12 min walk
  • ‪Seu Gastão - ‬9 min walk
  • ‪Sol Conveniência - ‬2 min drive
  • ‪Madame Japô - ‬2 min drive
  • ‪Hayhay Sushi E Yakiniku - ‬2 min drive

About this property

Novotel Campo Grande

Novotel Campo Grande puts you just a 5-minute drive from Campo Grande Shopping Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante 365, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a fitness center, and a children's pool.

At a glance

DONE

Hotel size

    • 155 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Children aged 5 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Children's games
  • Toys
  • Children's books
  • Musical instruments

What to do

  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Cave exploring nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7190 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Golf caddy on site
  • Golf cart on site
  • Pool loungers
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Arcade/game room
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Restaurante 365 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 76 for adults and BRL 76 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 100 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Campo Grande Novotel
Novotel Campo Grande
Novotel Hotel Campo Grande
Novotel Campo Grande Brazil
Novotel Campo Grande Hotel
Novotel Campo Grande Hotel
Novotel Campo Grande Campo Grande
Novotel Campo Grande Hotel Campo Grande

Frequently asked questions

Does Novotel Campo Grande offer free cancellation for a full refund?

Yes, Novotel Campo Grande does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Campo Grande?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Novotel Campo Grande?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of BRL 100 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Novotel Campo Grande?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Novotel Campo Grande?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

What is there to do at Novotel Campo Grande and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and an arcade. Novotel Campo Grande also has a garden.

Are there restaurants at or near Novotel Campo Grande?

Yes, Restaurante 365 offers international cuisine.

What's the area around Novotel Campo Grande like?

Novotel Campo Grande is a short 3-minute walk from Indigenous Nations Park and 5 minutes' walk from Park of Powers.

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Reviews

Novotel Campo Grande Reviews

8.2

Very Good

8.2

Cleanliness

8.4

Location

8.4

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Excelente!!!!!
Valdir, 1-night trip
Verified

10/10 Exceptional

Ok
Fabiele, 1-night trip
Verified

10/10 Exceptional

Extremely friendly staff and great breakfast!
Carlos Thadeu, 1-night trip
Verified

8/10 Very good

.
Carlos R B, 1-night trip
Verified

10/10 Exceptional

Recommend

Everything in the hotel was just as described but the staff were what made the difference because they went beyond several times and were absolutely fantastic. Definitely recommend
Dejan, 3-night trip
Verified

4/10 Fair

Need betterment for grounds and rooms.
sergio, 1-night trip
Verified

8/10 Very good

Ok
piercristiano, 1-night trip
Verified

8/10 Very good

Ok
piercristiano, 1-night trip
Verified

2/10 Poor

No air conditioning, mold all over in the room, missing trim by the floor exposing bugs and spiders, room dirty, poor cleaning service.
Wilson Louveira De Assis, 8-night trip
Verified

6/10 Good

Chegamos e nosso quarto não correto, nos levaram para um outro e ao abrirem a porta estava ocupado com hospedes na unidade, o que foi um pouco constrangedor e somente na terceira vez nos colocaram no que ficamos mas com as camas nao arrumadas
Ricardo, 1-night trip
Verified

2/10 Poor

O quarto estava sujo, com apenas 1 toalha disponivel, sendo que eramos um casal. A funcionaria da recepcao mal educada e grossa. Os carpetes do corredor fediam a xixi. Quartos velhos, com cheiro de mofo, banheiro horroroso. Nao vale nunca o valor da diaria.
Juliane, 1-night trip
Verified

6/10 Good

Muita poeira no quarta
rodrigo, 1-night trip
Verified

10/10 Exceptional

Bom
Cayo, 1-night trip
Verified

2/10 Poor

A recepção conta com uma funcionária muito empática, prestativa, educada e operacional, é uma pena que não sei o nome para elogiar. O restaurante é bom, porém alguns funcionários não dão atenção aos hóspedes, principalmente quando está chegando o horário de encerrar o café, almoço e jantar, eles n costumam oferecer os serviços, demoram muito para tirar o pedido e trazer as bebidas. O restaurante tem uma linha de bebidas restrita, não tem uma coca cola (refrigerante) por exemplo, e só tem uma água de lata no frigobar dos quartos. O quarto é confortável, mas falta iluminação, a limpeza deixou a desejar, principalmente no banheiro. É a segunda vez que me hospedo nesse hotel e o padrão das falhas permaneceu.
Pia após limpeza do quarto
Pia após limpeza do quarto
Pia após limpeza do quarto
Eduardo, 3-night trip
Verified

6/10 Good

A limpeza do quarto ficou muito aquém do esperado. As toalhas quase não eram trocadas, senão após insistência. A roupa de cama, com furos, não foi trocada dia algum, mesmo tendo caído um pouco de café sobre ela... Parecia tudo mais um IBIS Budget do que um NOVOTEL.
Pedro P C, 4-night trip
Verified

6/10 Good

Custo benefício elevado Pelo valor cobrado da diária, esperava mais do quarto e do café da manhã
André, 3-night trip
Verified

10/10 Exceptional

Bom o hotel é bem bonito, porém no corredor entre os quartos tem um cheiro muito forte creio que deve ser tapete que existe. Além disso no meu checkin não me foi avisado sobre a questão do café da manhã, este que custou uns R$83 e achei muito simples pelo valor cobrado, deveria ter mais opções.
Jackeline, 1-night trip
Verified

8/10 Very good

Quarto está limpo, muito bem recepcionado na chega.
Francisco, 2-night trip
Verified

8/10 Very good

O quarto era bom mais a Tv não pegava nem o canal da própria cidade
Paulo Val, 4-night trip
Verified

2/10 Poor

La persona que me atendio cuando hice el check in no fue amable, además yo había solicitado con desayuno incluido y me quizo cobrar aparte el desayuno. Por último se corto la luz en el hotel y estuvimos varias horas sin luz y sin aire acondicionado.
Ximena, 1-night trip
Verified

8/10 Very good

Equipe
Cristiano, 2-night trip
Verified

10/10 Exceptional

Equipe desde da recepção e restaurante todos educados e simpatico
MARIA LIDUINA HENRIQUE DA, 1-night trip
Verified

10/10 Exceptional

Adorei o espaço e o atendimento.
Marcia Freire, 2-night trip
Verified

2/10 Poor

Custo benefício péssimo. Quarto antigo, pouca possibilidade de regulagem do ar condicionado que é embutido. Tentam enganar o cliente sobre o café da manhã. Colocam "café da manhã disponível na propriedade" como benefício, mas não é incluso. É enganação. Não informam no check-in e somente na entrada do café. Tentam ganhar dinheiro na surpresa e no susto do cliente. Custo benefício péssimo
IAGO, 1-night trip
Verified

8/10 Very good

O quarto estava impecável e a equipe foi gentil e cordial
Debora, 1-night trip