Near Chartres Cathedral, Novotel Chartres offers a charming retreat with a French cuisine restaurant, Novotel Cafe. Relax in the garden or by the seasonal pool and enjoy activities like visiting L'Odyssee nearby. With dry cleaning/laundry services, concierge services and helpful staff previous guests have praised.
5 ter Avenue Marcel Proust, Chartres, Eure-et-Loir, 28000
What's nearby
Illiade Exhibitions Center - 11 min walk - 0.9 km
La Tanière - Zoo refuge - 2 min drive - 2.1 km
Karting de Chartres - 3 min drive - 2.7 km
L'Odyssee - 4 min drive - 1.7 km
Chartres Cathedral - 9 min drive - 4.3 km
Getting around
La Villette-St-Prest Station - 7 min drive
Jouy Station - 11 min drive
Chartres Station - 12 min drive
Restaurants
Sushi Daily - 18 min walk
Au Royal de Chartres - 4 min drive
Kyriad Chartres - 4 min drive
KFC - 4 min drive
McDonald's - 4 min drive
About this property
Novotel Chartres
At Novotel Chartres, you'll be just a 5-minute drive from La Maison Picassiette and L'Odyssee. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Novotel Cafe, which serves French cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a fitness center, and a terrace.
At a glance
DONE
Hotel size
112 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
Working away
Meeting rooms
Conference space (2260 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Stair-free path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Novotel Cafe - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in the FairMoove and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20.00 per person
Renovations and closures
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:30 PM
The seasonal pool is open from June to September
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Chartres Novotel
Novotel Chartres
Novotel Hotel Chartres
Novotel Chartres Hotel
Novotel Chartres Hotel
Novotel Chartres Chartres
Novotel Chartres Hotel Chartres
Frequently asked questions
Does Novotel Chartres offer free cancellation for a full refund?
Yes, Novotel Chartres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Chartres?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:30 PM.
Are pets allowed at Novotel Chartres?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Chartres?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Chartres?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Novotel Chartres and nearby?
Novotel Chartres has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Novotel Chartres?
Yes, Novotel Cafe offers French cuisine.
What's the area around Novotel Chartres like?
Novotel Chartres is located a short 16-minute walk from Illiade Exhibitions Center.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Novotel Chartres Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.4
Location
8.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast selection was very good and a great way to start the day. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Breakfast
Service staff
Restaurant
Reviews
Verified
6/10 Good
Sep 1, 2025
Good food, convenient location,
Sarah
Sarah, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Great stop-over
Lovely practical hotel with very friendly and helpful staff. Great breakfast choice too
Rod
Rod, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
cleam quiet room. Awesome and caring cleaning staff.
Jonathan
Jonathan, 3-night trip
Verified
10/10 Exceptional
Nov 6, 2025
clean hotel. nice staff. the cleaning staff cared a lot about the rooms. it was obvious by the way the room felt so clean everyday.
Jonathan
Jonathan, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Nice modern room
Warren
Warren, 1-night trip
Verified
10/10 Exceptional
Aug 28, 2023
Great stop off hotel with the kids. Clean & comfortable with helpful, cheerful staff.
Richard
Richard, 1-night trip
Verified
8/10 Very good
Oct 3, 2024
Novotel Chartres
Business hotel mainly. They have recently renovated the lobby and the rooms which are comfortable. Staff are friendly and professional.
Brian
Brian, 1-night trip
Verified
8/10 Very good
Nov 3, 2025
Wonderful staff and extremely comfortable sofá bed! I really appreciated having hair comditioner in the shower and also a bathtub. The exercise room was very nice.
The sofá bed had some mechanical issues so it took time to get it resolved by staff person after a long travel day and late night arrival into the early am.
Also they requested $10 extra for a 1 hour l late checkout which was a surprise since i travel weekly/constantly and most places i stay offer at no extra charge.
Overall still highly recommended due to comfortable clean accommodations and super helpful staff.
Rhonda
Rhonda, 1-night trip
Verified
6/10 Good
Aug 7, 2023
Hotel was great but the food for dinner and breakfast was poor, cold and some was inedible which was a shame
NALINI
NALINI, 1-night trip
Verified
8/10 Very good
Aug 13, 2024
Nice for a stopover.
Reception areas and bar/restaurant are modern and fresh, rooms a little dated but clean and comfortable.
The pool was nice to be able to cool off in on a hot day after a long drive from the Alps.
The evening meal was nice, and so was the breakfast.
Staff mostly helpful, however we did feel at times the service was little below what we've come to expect from Novotel.
For example, my wife was in need of some sanitary products on the morning of our departure, the receptionist said they had run out and hadn't gotten around to ordering anymore. No effort was made to assist beyond this, which was a disappointing end to the stay.
Adam
Adam, 1-night trip
Verified
4/10 Fair
Jul 31, 2024
Could have been great, enjoyed but but snooty
No milk in room, blamed plastic, but could have a paper carton on the room fridge
2 coffees in a 4 person room
Still the silly uncomfortable sofa beds… can’t someone invent a god one
Ran out of the bacon (which was lovely)… until no more and 25 minute wait and still none.
Very continental with large range of cheeses and high end dining and breakfast (no coco pops here).
Pool was basic but nice
Not cheap
Scruffy area but interior smart.
Good kids internal area
Door creak and don’t shut behind you,
Fan in toilet rubbish
Only half a roll of toilet paper (shouldn’t have to ask for)
Such a wet bathroom with no extraction and shower screen 50% of shower and water everywhere
Steven
Steven, 1-night trip
Verified
10/10 Exceptional
Mar 7, 2026
Great
Jessica
Jessica, 1-night trip
Verified
10/10 Exceptional
Mar 15, 2026
Super
Omar
Omar, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Staff at the bar and in the breakfast area was kind and professional. The hotel is lovely and nice designed
Julian
Julian, 1-night trip
Verified
10/10 Exceptional
Aug 31, 2024
Great place to stay
Susan
Susan, 1-night trip
Verified
8/10 Very good
May 24, 2025
Novotel Chartres
Having stayed here many times I appreciated the renovations and modernization of the lobby and the rooms.
Brian
Brian, 1-night trip
Verified
4/10 Fair
Nov 6, 2025
The rooms are old especially the carpet and some of the staff are unfriendly and rude.
Asha
Asha, 5-night trip
Verified
8/10 Very good
Sep 28, 2025
Alt ok
Erik
Erik, 5-night trip
Verified
10/10 Exceptional
Aug 14, 2022
Excellent level of service. Access to Swimming pool is a plus. Enjoyable and neat property for families and individual travelers as well.
Gianluca
Gianluca, 1-night trip
Verified
8/10 Very good
Sep 26, 2022
Staff brilliant as sorted out meal in evening & breakfast to take with us the next day as I couldn’t eat much
CAROLINE
CAROLINE, 1-night trip
Verified
4/10 Fair
Aug 27, 2025
Needs refurbished worn
Neil
Neil, 1-night trip
Verified
8/10 Very good
Aug 17, 2022
The hotel was as expected a little further out than expected but fine
Verified traveler
2-night trip
Verified
8/10 Very good
Jun 24, 2025
Hot options for breakfast had all gone by 0830
David
David, 1-night trip
Verified
10/10 Exceptional
May 14, 2024
Perfect
bfacchini
bfacchini, 1-night trip
Verified
8/10 Very good
Aug 24, 2025
The toilet is not clean at all. The toilet bowl has yellow stain.