In the heart of Vienna, IntercityHotel Wien offers a charming blend of comfort and convenience. Enjoy breakfast at the on-site Restaurant, connect with free in-room WiFi, or unwind by the fireplace in the lobby. The hotel's helpful staff has left a lasting impression on previous guests.
Vienna (XWW-Vienna West Train Station) - 4 min walk
Vienna Meidling Station - 5 min drive
Kaiserstraße Tram Stop - 1 min walk
Vienna West U-Bahn - 4 min walk
Gerstnerstraße-Westbahnhof Tram Stop - 4 min walk
Restaurants
Burger King - 3 min walk
Café Westend - 2 min walk
Schnellimbiss Europaplatz - 3 min walk
Laolao - 1 min walk
Le Burger - 2 min walk
About this property
IntercityHotel Wien
When you stay at IntercityHotel Wien, you'll be within a 15-minute walk of Mariahilfer Street and Wiener Stadthalle. Also, MuseumsQuartier and Vienna Christmas Market are just a 5-minute drive away. Fellow travelers say good things about the helpful staff. The property is just a short walk to public transportation: Kaiserstraße Tram Stop is steps away and Vienna West U-Bahn is 4 minutes.
At a glance
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Hotel size
179 rooms
Arranged over 9 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Offsite parking within 164 ft (EUR 37 per day); discounts available
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
6 meeting rooms
Computer station
Conference space (2906 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Television in common areas
Vegetarian dining options
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Electric kettle
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Housekeeping on request
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Onsite venue - This restaurant serves breakfast only.
Awards and affiliations
Eco-Certified Property
This property participates in Austrian Ecolabel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Children & extra beds
Rollaway beds are available for EUR 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Parking is available nearby and costs EUR 37 per day (164 ft away)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
InterCityHotel
InterCityHotel Wien
InterCityHotel Wien Hotel
InterCityHotel Wien Hotel Vienna
InterCityHotel Wien Vienna
Wien InterCityHotel
Intercityhotel Hotel Vienna
Vienna Intercityhotel Hotel
IntercityHotel Wien Hotel
IntercityHotel Wien Vienna
IntercityHotel Wien Hotel Vienna
Frequently asked questions
Does IntercityHotel Wien offer free cancellation for a full refund?
Yes, IntercityHotel Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at IntercityHotel Wien?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at IntercityHotel Wien?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at IntercityHotel Wien?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at IntercityHotel Wien?
No, this hotel doesn't have a casino, but Casino Wien (7-min drive) is nearby.
What is there to do at IntercityHotel Wien and nearby?
Recommended spots to visit include Mariahilfer Street (1-min walk) and Naschmarkt (0.9 mi), along with MuseumsQuartier (1.1 mi) and Hofburg Imperial Palace (1.4 mi).
Are there restaurants at or near IntercityHotel Wien?
Yes, there's an onsite restaurant.
What's the area around IntercityHotel Wien like?
IntercityHotel Wien is in Neubau, a short 1-minute walk from Kaiserstraße Tram Stop and 13 minutes' walk from Wiener Stadthalle.
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Reviews
IntercityHotel Wien Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.2
Location
8.4
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was very good with a variety of options available. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Breakfast
Restaurant
Subway
Air conditioning
Lobby
Cities
Apartment
Reviews
Verified
10/10 Exceptional
Mar 19, 2026
Great location, hotel was up to date
george
george, 2-night trip
Verified
8/10 Very good
Jan 17, 2026
Clean room, comfy bed, great bathroom, excellent location
dietmar
dietmar, 2-night trip
Verified
8/10 Very good
Mar 16, 2026
Good place to be. A lot of shops are nearly.
Marco
Marco, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Close to restaurant and shopping area
Kitichai
Kitichai, 15-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Great room, easy check in and out, nice staff
Ashleigh
Ashleigh, 4-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Location
Gustav
Gustav, 2-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Great location
Tingjen
Tingjen, 2-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Amazing hotel! Modern design, clean, warm team, super great location on mariahilf street one of the main shopping streets and close to the metro, 10 minutes from city center
Stella
Stella, 2-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Facility was nice and well kept. Staff was very kind and helpful.
duane
duane, 3-night trip
Verified
10/10 Exceptional
Aug 20, 2025
The central location near shopping stores and the touristic spots is good
Theresa
Theresa, 3-night trip
Verified
10/10 Exceptional
Jul 8, 2025
Great location!
Luis Pablo RIvera
Luis Pablo RIvera, 5-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Great location, only a few steps from the subway station that takes you everywhere in Vienna, very good breakfast, easy check-in/out and a friendly staff. The room was very clean. I would definitely stay here again.
Marcelo
Marcelo, 2-night trip
Verified
8/10 Very good
Nov 7, 2025
Good location on main shopping street and next to major transport hubs so easy to get around. Airport bus stop close by.
Friendly staff, Room comfortable however no fridge or tea/coffee facilities otherwise good hotel option.
Would stay again.
james
james, 4-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Centrally located. Nice breakfast
Rina
Rina, 2-night trip
Verified
8/10 Very good
Nov 8, 2025
Breakfast very good.
Handy location for underground to get into city.
Some nice local and alternative restaurants and bars.
Easy to catch Flix buses for travel onwards.
Andrew
Andrew, 3-night trip
Verified
10/10 Exceptional
Jul 15, 2025
Great staff, good but expensive breakfast
Nathaniel
Nathaniel, 3-night trip
Verified
10/10 Exceptional
Oct 4, 2024
Great location, good value.
Alfred
Alfred, 1-night trip
Verified
8/10 Very good
Apr 3, 2026
The hotel had a good location and great rooms. I am not pleased with the policy of cleaning rooms only every 3 days, as it means (especially with a kid) a lot of dishes and trash is left. I don’t mind not washing the sheets and towels (which is the main environmental gain), but a daily smaller cleaning would be nice. To be clear - this is not the cleaning personell issue to solve, but rather the hotel management to set a bigger budget for cleaning personel to do more work. Otherwise content with staff and stay, but this particular ”environmental policy” seems more like a profit increase policy as it allows less hours for cleaning.
Therese
Therese, 3-night trip
Verified
10/10 Exceptional
Apr 15, 2025
The hotel is located in a good area, with good restaurants nearby and everything within walking distance. I highly recommend this hotel.
Elisa
Elisa, 2-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Hotel very nicely presented and very conveniently located for exploring Vienna. The room was abit dated and the shower in the bathroom was a tad grimy if looked closely at however this could be because housekeeping was not done everyday as it was to be requested by the guests when desired during their stay which could have result in this level of cleaniness in the bathroom to occur. However could not fault anything else and would recommend to anyone looking for a nice pleasant hotel for their stay in Vienna. Also liked that gluten free bread was available at breakfast
Sandra
Sandra, 2-night trip
Verified
10/10 Exceptional
Sep 13, 2023
Very nice hotel.
Christopher
Christopher, 3-night trip
Verified
8/10 Very good
Jul 14, 2024
Great location
Sophia
Sophia, 1-night trip
Verified
10/10 Exceptional
May 24, 2024
Very pleasant stay
Very well located, clean and confortable
Emerson
Emerson, 2-night trip
Verified
10/10 Exceptional
Oct 16, 2023
Very fine hotel
Very nice hotel, central location and a very reasonable price.
Jesper
Jesper, 3-night trip
Verified
8/10 Very good
Sep 21, 2024
Efficient service, quick check-in, and perfectly situated in the heart of the city.