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Polana Serena Hotel

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Nestled in the heart of Mozambique, Polana Serena Hotel is a haven for relaxation. Unwind with an aromatherapy session at the onsite spa or enjoy breakfast and sushi at one of the three restaurants. With an indoor pool, outdoor pool, and sun loungers you'll feel rejuvenated.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness center
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle

Feel at home (6)

  • Babysitting (surcharge)
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $157
$186 total
includes taxes & fees
May 29 - May 30

Why we love this property

Work and play balance
Business amenities and relaxation blend at this hotel. Meeting rooms and spa services await. Room service is available 24 hours a day after work.
Spa sanctuary
The spa offers aromatherapy, Ayurvedic treatments, and facials. Guests unwind in jetted tubs or steam rooms after fitness classes in this garden oasis.
Luxurious sleep retreat
Swathed in soft bathrobes, guests unwind in jetted tubs after turndown service. Blackout drapes ensure rest while minibars offer midnight delights.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, 1 Twin Bed

Studio, 1 Twin Bed | View from room

Studio, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Signature Apartment, 1 Bedroom, Sea View

Terrace/patio

Signature Apartment, 1 Bedroom, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Signature Apartment, 2 Bedrooms, Ocean View

LCD TV

Signature Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Executive Room, Sea View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Studio Suite

Minibar, in-room safe, desk, blackout drapes

Executive Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room, Ocean View

Standard Room, Ocean View | Minibar, in-room safe, desk, blackout drapes

Standard Room, Ocean View

10.0 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

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The price is $55
$64 total
includes taxes & fees
May 15 - May 16
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About the neighborhood

Map
Avenida Julius Nyerere 1380, Maputo, 00100

What's nearby

  • Centro Cultural Americano Martin Luther King Jr. - 8 min walk - 0.7 km
  • Vila Algarve - 12 min walk - 1.0 km
  • Geology Museum - 15 min walk - 1.3 km
  • Eduardo Mondlane University - 2 min drive - 1.9 km
  • Maputo Central Market - 2 min drive - 1.9 km

Getting around

  • Maputo (MPM-Maputo Intl.) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mundo's - ‬8 min walk
  • ‪Cafe Estoril - ‬7 min walk
  • ‪Quiosque Wow - ‬3 min walk
  • ‪Bom Garfo - ‬5 min walk
  • ‪Degost’ar By KJ - ‬3 min walk

About this property

Polana Serena Hotel

Located just 4.3 mi (7 km) from the airport, Polana Serena Hotel offers a shuttle (available 24 hours). You can visit the spa to be pampered with massages, facials, or aromatherapy, and Varanda All Day Dining, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Fitness classes

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1922
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Jetted bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Serena Maisha has 5 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Guests under 18 years old are not allowed in the spa.

Dining

Varanda All Day Dining - This restaurant serves breakfast, lunch, and dinner.
Delagoa Fine Dining - This restaurant serves lunch and dinner.
Aquarius - This restaurant specializes in sushi and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MZN 200 per person (one way)
  • Late check-in between midnight and 6:00 AM can be arranged for an extra charge of 75-percent of room rate

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve high chairs

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the swimming pool or fitness facility
  • Guests under 18 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa

Property Registration Number 400000611

Also known as

Polana Serena

Polana Serena Hotel

Polana Serena Hotel Maputo

Polana Serena Maputo

Polana Serena Hotel Hotel

Polana Serena Hotel Maputo

Polana Serena Hotel Hotel Maputo

Frequently asked questions

Does Polana Serena Hotel offer free cancellation for a full refund?

Yes, Polana Serena Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Polana Serena Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Polana Serena Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Polana Serena Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Polana Serena Hotel?

Yes, an airport shuttle is available. The charge is MZN 200 per person one way.

What are the check-in and check-out times at Polana Serena Hotel?

Check-in start time: noon; Check-in end time: midnight. Check-out time is 10:00 AM.

What is there to do at Polana Serena Hotel and nearby?

Onsite recreation at Polana Serena Hotel includes fitness classes. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Polana Serena Hotel also has a steam room and spa services, as well as a garden.

Are there restaurants at or near Polana Serena Hotel?

Yes, there are 3 onsite restaurants, featuring sushi.

Does Polana Serena Hotel have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Polana Serena Hotel like?

Polana Serena Hotel is a short 14-minute walk from Vila Algarve and 16 minutes' walk from Geology Museum.

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Reviews

Polana Serena Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Property conditions & facilities

Popular mentions

Service staff
View
Building
Breakfast

Reviews

Verified

10/10 Exceptional

Very nice hotel, excellent rooms, great pool
Luis, 1-night trip
Verified

10/10 Exceptional

Throughly enjoyed this property. The spa and grounds are amazing. Service is top tier.
Gina, 1-night trip
Verified

10/10 Exceptional

We enjoyed the pool
Anja Andrea, 1-night trip
Verified

10/10 Exceptional

I had a wonderful stay!!! The transportation to and from the airport was spot on!!!
Shari, 1-night trip
Verified

8/10 Very good

Had a lovely facial at the spa. The staff there were excellent. There is also a decent gym to use. The staff in La Veranda restaurant could do with a bit more training, but they do try hard!
Yolanda, 2-night trip
Verified

8/10 Very good

The hotel was great, modern and very large room, friendly staff, and beautiful pool and lobby. But it doesn't merit a five. The problem were the staff in the bar and restaurant. I had to ask two people for coffee at breakfast. Also had to ask about a sandwich at lunch at the bar. How can it take almost 30 minutes to get a sandwich?
Anselmo, 2-night trip
Verified

10/10 Exceptional

Very friendly, respectful staff and quite professional!! Love the people and the hotel!!
Issa, 5-night trip
Verified

10/10 Exceptional

The staff was very professional and helpful with all of our needs. Happy people working at the hotel. Amazing breakfast. The shower needs an adjustment cause the water temperature changes all the time from cold to super hot! 😅
Bianca, 3-night trip
Verified

8/10 Very good

Second visit whilst on business. Great location and the staff are highly attentive.
Mark, 1-night trip
Verified

10/10 Exceptional

One of the best hotels I’ve stayed in. Staff goes above and beyond to help and make you feel welcome and comfortable.
Cassidy, 3-night trip
Verified

10/10 Exceptional

Excellent customer service. The staff was extremely professional and helpful!
Ngowari, 4-night trip
Verified

10/10 Exceptional

The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!
Amina, 4-night trip
Verified

10/10 Exceptional

Midweek break in Maputo

Stay in central Maputo was great. Very safe area, lovely gym and pool and breakfasts at Polana. Very helpful staff for first time visitors. Meals in restaurants within walking distance. Had a few fun filled days. Thank you.
Frances, 4-night trip
Verified

8/10 Very good

No toiletries on the room unlike other Serena hotels
Sylvie, 3-night trip
Verified

8/10 Very good

Stylish heritage hotel, but breakfast issues

Good looking classic hotel with good amenities (gym, pool, bar etc.), overlooking ocean and nice history - over 100 years old. First time I’d stayed there and only negatives: there was very little atmosphere - restaurant and bar were almost empty each night. Perhaps due to the political issues in Mozambique at the time, there were less travellers. More annoying was breakfast though - after the first morning (which was typical breakfast buffet), they changed without warning to a table service. I am guessing again this was because they wanted to save money with the hotel not being busy. I would not have an issue with this, however there were no menus on the tables, so you had to awkwardly make choices as the staff stood over you with the one menu! It also took staff an age to take the order, even though there seemed plenty of staff doing little. If you want traditional style - I would stay again. For service and food, the Southern Sun is far better.
Steven, 3-night trip
Verified

10/10 Exceptional

Perfect in every way!!!!
Maria De Carvalho, 1-night trip
Verified

10/10 Exceptional

Good location and helping staff
Vaibhav, 2-night trip
Verified

10/10 Exceptional

.
Goncalo, 1-night trip
Verified

10/10 Exceptional

Excellent
Domingos, 1-night trip
Verified

8/10 Very good

Excellent property
James, 5-night trip
Verified

10/10 Exceptional

Amazing Hotel altogether.
Loris, 1-night trip
Verified

10/10 Exceptional

Old Charm Hotel

Hospitality par excellence, the staff are friendly, kind and patient.
Sisa, 6-night trip
Verified

10/10 Exceptional

Polana Hotel was a beautiful hotel and the staff was excellent. Loves the history and that it has been in service for 100 years.
Luis, 2-night trip
Verified

10/10 Exceptional

Service
Henric, 3-night trip
Verified

10/10 Exceptional

Perfect
Nelia, 2-night trip