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Crowne Plaza Toluca Lancaster by IHG

4.0 star property
Toluca hotel with spa and restaurant

Choose dates to view prices

In the heart of the business district, Crowne Plaza Toluca Lancaster offers a luxurious retreat with modern comforts and personalized services. Enjoy free in-room WiFi, unwind at the 24-hour health club or treat yourself to a rejuvenating spa treatment. The hotel also features dry cleaning/laundry services for your convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free area shuttle
  • 24-hour health club
  • Sauna
  • Steam room
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $105
$126 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Work meets relaxation
Located in the city's business district, this hotel offers a 24-hour business center and conference space. After work, the spa, sauna, and bar await.
Culinary comfort
This hotel tempts taste buds with a welcoming restaurant and stylish bar. The buffet breakfast provides a perfect start to each day's adventures.
Spa serenity
The full-service spa offers daily facials, body treatments, and massages. Relaxation continues at the sauna and steam room after visiting the fitness center.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed (Low Floor)

Room amenity

Standard Room, 1 King Bed (Low Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Queen Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Room amenity

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior
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  • Pet friendly
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 869 reviews
The price is $89
$106 total
includes taxes & fees
Jun 28 - Jun 29
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About the neighborhood

Map
Paseo Tollocan Oriente No 750, Toluca, MEX, 52170

What's nearby

  • Plaza Sendero Toluca - 2 min drive - 2.7 km
  • Town Square Metepec - 10 min drive - 5.7 km
  • Galerias Metepec Shopping Center - 12 min drive - 15.1 km
  • Paseo de la Reforma - 54 min drive - 52.5 km
  • Auditorio Nacional - 59 min drive - 76.9 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 13 min drive
  • Metepec Station - 16 min walk
  • Free area shuttle

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Tacos El Jefe - ‬14 min walk
  • ‪Tacos Pepe - ‬13 min walk
  • ‪La Tromperia Tollocan - ‬2 min walk
  • ‪Tacos Gigantes "La Güera - ‬5 min walk

About this property

Crowne Plaza Toluca Lancaster by IHG

  • At Crowne Plaza Toluca Lancaster by IHG, you'll be within a 10-minute drive of Nemesio Díez Stadium. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other features include a bar/lounge, a 24-hour health club, and a fitness center.

At a glance

DONE

Hotel size

    • 113 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Offsite

    • Free area shuttle within 10 km

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Grocery/convenience store

What to do

  • Pool table

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (3907 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour health club
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 270 for adults and MXN 270 for children
  • Early check-in can be arranged for an extra charge of MXN 800 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 800.00 (subject to availability)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Lancaster

Crowne Plaza Lancaster Hotel

Crowne Plaza Lancaster Hotel Toluca

Crowne Plaza Lancaster Toluca

Crowne Plaza Toluca

Crowne Plaza Toluca Lancaster

Lancaster Toluca

Crowne Plaza Lancaster Toluca Hotel Toluca

Crowne Plaza Toluca Lancaster Hotel

Frequently asked questions

Does Crowne Plaza Toluca Lancaster by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Toluca Lancaster by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza Toluca Lancaster by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Toluca Lancaster by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Crowne Plaza Toluca Lancaster by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of MXN 800 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 800.00 (subject to availability).

What is there to do at Crowne Plaza Toluca Lancaster by IHG and nearby?

Crowne Plaza Toluca Lancaster by IHG has a spa and a 24-hour health club.

Are there restaurants at or near Crowne Plaza Toluca Lancaster by IHG?

Yes, there's an onsite restaurant.

What's the area around Crowne Plaza Toluca Lancaster by IHG like?

Crowne Plaza Toluca Lancaster by IHG puts you in the heart of Toluca. Popular attractions include Nemesio Díez Stadium, which is 9 minutes away by car.

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Reviews

Crowne Plaza Toluca Lancaster by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

The breakfast was excellent with a wide variety of choices. The staff attentive, and room of a high standard. Security was also excellent.
Bradley, 6-night trip
Verified

8/10 Very good

Reception people was good & polite
rodrigo, 2-night trip
Verified

10/10 Exceptional

Price, location and condition, very convenient. Thank you
Harold, 1-night trip
Verified

8/10 Very good

Not bad

Nice big room. Comfortable.
timothy, 1-night trip
Verified

10/10 Exceptional

Super
Ricardo, 2-night trip
Verified

8/10 Very good

Spacious room, clean
Daniel, 12-night trip
Verified

10/10 Exceptional

Quiet, clean, good service
Agustín, 1-night trip
Verified

10/10 Exceptional

I liked the food at the restaurant and the service.
Christopher, 5-night trip
Verified

10/10 Exceptional

Excelente
marcos, 2-night trip
Verified

10/10 Exceptional

Great inside
Kurian, 4-night trip
Verified

10/10 Exceptional

Everything
Adriana, 2-night trip
Verified

10/10 Exceptional

Excelent
Cesar, 1-night trip
Verified

8/10 Very good

The music was very loud, so from the room you can rest comfortably
Juan, 1-night trip
Verified

10/10 Exceptional

The best staff
KURIAN, 4-night trip
Verified

10/10 Exceptional

Excelent service
Verified

10/10 Exceptional

Very good
Kurian, 4-night trip
Verified

8/10 Very good

clen and nice
Archivaldo, 1-night trip
Verified

8/10 Very good

Outside is not good
Kurian, 2-night trip
Verified

8/10 Very good

a
ernesto, 2-night trip
Verified

2/10 Poor

The staff was not good
KURIAN, 7-night trip
Verified

4/10 Fair

The hotel is located next to a noisy freeway, then at one of the corners is a "sex shop", and the neighborhood felt unsafe. In addition, there were no towels in the room, and the water at the bathroom sink splashed everywhere making our clothes wet. Finally, the front desk staff was rude to us upon our arrival.
Verified

6/10 Good

People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.
Dalila, 1-night trip
Verified

2/10 Poor

We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to Expedia, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from Expedia and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.
Ariana, 1-night trip
Verified

10/10 Exceptional

excelente todo el servicio
Maximiliano, 2-night trip
Verified

10/10 Exceptional

Mi estancia fue breve, solo fui 1 dia para un evento pero puedo decir que la habitación como las demas áreas del hotel estaban limpios, el personal fue muy amable y atento en todo momento. Hay valet parking.
Pamela, 1-night trip