We booked for three nights. Check-in was fast and friendly. Our room was spacious. The beds were comfortable and we had a small balcony. The mattress was soft and comfortable , the pillows were a bit spongy. The outdoor garden area was beautiful. My daughters enjoyed looking for frogs and watching the ducks. The outdoor fire pit seated 6 people, and we were lucky enough to get to sit by the fire for a bit. Unfortunately, the fire alarm went off at 3am on the first night and at 12:30am on the third night of our stay. So our family awakened and went outside to wait for the fire department. Fortunately, both were false alarms. The hotel didn't not do a good job letting us know that it was safe to re enter the building, so we were outside waiting longer than necessary. To further exasperate the situation, the hotel is big, and oddly designed. The lack of signage made it difficult to find our room after the fire drill. Would likely not have been an issue if we went directly to our room, but we went to the main lobby to verify the false alarm. In addition, on our first night (at approximately 7:30am) there was some activity in the hallway, just outside our room, that resulted in something hitting the wall outside our room causing a picture to fall off the wall inside our room. This also awakened the family. Overall...we really like this hotel, but it could benefit from better signing and enforcing the No Smoking policy.