I booked 4 nights at Northern Lights Lodge near Stowe but had to leave after just 2 nights due to the horrendous air quality, noise, and total lack of guest care.
The room smelled like an old, moldy barn. Even with my own high-powered air purifier running 24/7, I still had allergic reactions. The window A/C unit did nothing to help. The air was so thick and stale that I had to take Benadryl both nights just to sleep.
And even that didn’t help with the noise. A child in the room next door woke us up at 6:30 a.m. both mornings, running wild down the hall and banging around like a pinball. We complained to management three separate times, and nothing was done. The walls were basically cardboard — zero soundproofing.
After two sleepless nights and constant discomfort, we had to check out early. I reached out to both Hotels.com and the property. Hotels.com only gave me a $100 e-cash credit, and the lodge refused to refund the unused nights, even though it was fully within their power to do so.
This place is a rundown, low-end “lodge” that should honestly be torn down and rebuilt. If you have any allergies, value basic sleep, or care about guest service, do not stay here. Even a cabin would be better — at least you'd know what you're getting.
Terrible experience. Never again.